Nivethitha Ramaraj
Newcastle upon Tyne,Tyne and Wear
Summary
Driven individual with talent for customer service and communication seeks to leverage skills in support and sales within the Customer Trading Assistant role. Proficient in managing customer queries and building rapport, combined with a keen understanding of retail operations. Committed to enhancing customer satisfaction and contributing to sales growth.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Customer Trading Assistant and Bakery Assistant
Sainsburys
Whitley Bay & South Shield, Newcastle upon Tyne
10.2024 - 12.2025
- Prepared and baked bread, pastries, and bakery products following Sainsbury’s quality standards.
- Assisted with dough preparation, proofing, baking, and finishing bakery items.
- Maintained strict food safety, hygiene, and cleanliness standards in line with company policy.
- Stocked shelves and bakery displays, ensured correct labelling, rotation, and product availability.
- Assisted customers when required and worked collaboratively with team members across departments.
- Managed stock replenishment, reduced waste, and supported smooth daily store operations.
- Assisted in strategic decision-making, resulting in more efficient operations.
Kitchen Helper / Back-of-House Staff
Mellow cafe and Restaurant
Chennai, India
05.2022 - 03.2023
- Picked fresh produce from local markets for enhanced quality of dishes prepared.
- Handled high-pressure situations calmly during peak hours, ensuring timely service delivery.
- Assisted head chef with inventories, ensuring adequate stock levels at all times.
- Ensured adherence to health and safety regulations whilst performing daily tasks.
- Skilled at operating various kitchen equipment safely and efficiently.
- Collaborated well with other members of kitchen team, fostering harmonious working environment.
Education
Master of Business Analytics - Business
Newcastle University
Newcastle upon Tyne 08.2024 - 11.2025
Skills
- Baking techniques
- Food safety standards
- Inventory management
- Stock replenishment
- Customer service
- Time management
- Team collaboration
- Product merchandising
- Quality control
- Sales support
- Communication skills
Languages
English
Proficient (C2)
Timeline
Customer Trading Assistant and Bakery Assistant
Sainsburys
10.2024 - 12.2025
Master of Business Analytics - Business
Newcastle University
08.2024 - 11.2025
Kitchen Helper / Back-of-House Staff
Mellow cafe and Restaurant
05.2022 - 03.2023