30 years of leading and delivering community and resident engagement, social value and equality and diversity programmes, policies, strategies, service improvements and co production projects within the public, private and voluntary sectors.
A decisive leader, problem solver, project manager, people manager & change manager. I am an innovative, strategic, forward-thinking Head of Service and leader, a proactive & strategic thinker building relationships with both internal and external stakeholders.
Provided support to Councillors, Board members, CEO, Investors, Executive, and senior management leadership teams. Adept at understanding and interpreting data, the social and political matters which influence the decision-making process and managing budgets.
Driven and goal-focused professional with proven track record in leadership and team collaboration. Demonstrates strong communication and organisational skills, along with strategic mindset. Ready to bring innovative solutions and foster growth in my roles.
• Responsible for negotiations regarding s106 contractual agreements
with contractors, developers and the supply chain
• Managing Policy development and review of various policies
• Review of Equality Impact Assessments and member of the equality
and inclusion champions group
• Development and monitoring of the Residents Engagement and
EDI policies and strategies
• Project management of various resident and service improvement
projects
• Pooling and attracting resources and identifying external funding
• Provide support to local employers to access candidates through
the development of recruitment drives and training programmes via
Section 106
• Networking and building relationships with stakeholders and key
partners.
• Managing a team of 4 staff members.
• Leading on community/resident engagement projects e.g free school
meal holiday banks
• Lead on the department Business Planning process
• Development and implementation of strategies, action and delivery
plans that meet the objectives of the organisation.
• Client, residents and stakeholders' satisfaction
• Managing and reviewing budgets e.g., £.2.5m
• Delivering key Social Value objectives
• Carrying out analysis to identify the impact of regeneration projects on
diverse communities.
• Writing and embedding strategies. E.g. Community Engagement.
• Implemented and managed EWL's apprenticeship programme -
created 50 work placements, a Pre-Employment Training programme
and created 20 permanent jobs.
• Renegotiated s106 planning agreements by 50% of the original target
which resulted in the realistic deliverables of apprentices, work
placements and community projects.
• Responsible for the team of 7 managing and delivering the social
value and community engagement schemes for 13 development
projects across 5 London Boroughs.
• Developing s106 planning obligations, e.g., apprenticeships and work
placements opportunities resulting in all KPIs achieved and no
financial penalty incurred.
• Responsibility for the delivery of the corporate social value agenda,
community engagement, supporting local communities and local
organisations surrounding the developments.
• Strong leadership and relationships with the C-Suite & senior
management team to deliver Organisational change, Social Value,
Stakeholder & Community Engagement, Volunteering and the Equality
Diversity and Inclusion agendas across the business.
• Supporting departments to win tenders for developments with an
emphasis on community engagement and social value. This has
resulted in the success of Brentford Football Stadium, Aberfeldy
Village, and other key projects.
• Implementation of the social value framework including reporting on
outcomes.
• Reporting and monitoring of community engagement activities and
budgetary spend.
• Provided support and advice to the Leader of the Council, Cabinet
members and senior management on social, economic, and
environmental issues including community development across the
borough.
• Overall responsibility for developing forums, assisting with co-
production commissions and identifying service provisions to tackle
issues.
• Commissioned a Youth Project to tackle gun and knife crime on 3 local
housing estates reducing crime in the area by 37%, engaging with 300
young people ranging from 11- 25 years old.
• Recruited 13 young people to develop and deliver the initiative
including outreach and engagement with their peers.
• Developed, supported, and produced high-level reports for the
Poverty and Worklessness, Air Quality Commissions, Health and
Wellbeing Forum
• Engaged with residents and key stakeholders to address and resolve
issues across the borough.
• Coordinated and managed the Grenfell Tower donations for the
borough and recruited 400 volunteers to carry out this invaluable
service.
• Developed and implemented policies for relevant departments.
• Engaged with service users and staff to review policies and service
provision that resulted in cost savings and efficient service provision.
Memberships/Awards
2019 FL National Awards Regional Winner London & The South
2021 – Present Committee member – Housing Association Scrutiny Committee
2018 – Present Board Member Teachers Housing Association
2024 – Present Social Value Oversight Panel
Press Coverage & Community Involvement
2020 Chairperson for the Police Sector Working Party
2022 Profiled in The Times Business Supplement
2022 Profiled in Property Week Magazine
2022 Profiled in Inside Housing – One to Watch
2023 Expert Panellist on New London's Architects – Health and Wellbeing
2023 CIH Conference Manchester - Panellist – Community Engagement