Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Successful culinary professional with expertise in team and operations management. History maintaining high kitchen standards and exceeding expectations for food quality, safety and style.
Safety-conscious Trainee Chef eager to learn and ready to take on kitchen tasks of all size and specialty. Well-trained in kitchen hygiene, assisting multiple levels of culinary operations with diverse skillset and willingness to share expertise with others. Fast learner with flexibility in execution of evolving culinary needs at moment's notice.
Work History
Shift Manager
Chicking
Cochin, India
01.2022 - 01.2023
Started as Shift Manager where responsibility held in daily routine activities, lead crew members, update daily sales, communication with seniors, stock maintenance
Undertook the duties of assistant manager in case of his absence where main role is to assist the Restaurant manager in the smooth running of the outlet.
Evaluated team outputs and delivered constructive feedback to aid professional development.
Kept employees operating productively to meet business and customer needs.
Created rotas and administered payroll while balancing budget constraints.
Trained and mentored new employees to maximise team performance.
Increased team efficiency by analysing staff and equipment performance.
Commis Chef
Aster Medcity
Cochin, India
02.2021 - 12.2021
Joined as as a kitchen helper; assisted in the basic food preparation of both South and North Indian Cuisines
Specialized in pantry where main responsibilities were to make cold and hot beverges & appetizers , maintain food storage inventory
Seasoned various meats and peeled, washed and chopped vegetables.
Prepared meats, fish and vegetables to support line cooking in fast-paced environment.
Maintained immaculately clean and tidy working areas in line with food hygiene legislation.
Trainee
Casino Air Caters And Flight Services
Cochin, India
11.2019 - 03.2020
Maintained kitchen efficiencies by inspecting kitchen equipment, promptly reporting defects to Head Chef.
Facilitated smooth operations during peak times, providing service support to accommodate staff shortages.
Prevented contamination by ensuring sanitation and cleanliness of surfaces and storage containers.
Supported senior chefs in preparing original daily menus, showcasing culinary abilities with seasonal produce.
Complied with food safety regulations, maintained safe working environement, controlled food wastage.
Remained calm and effective in fast-paced kitchen environments to promptly deliver high-quality dishes.
Team Leader
Domino's Pizza
Cochin, India
02.2018 - 03.2019
Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Led performance reviews and feedback to facilitate professional development and improve customer satisfaction.
Fostered positive employee relationships through communication, training and coaching.
Crew Member
Pizza Hut
Cochin, India
12.2017 - 01.2018
Duties involved taking orders, pizza preparation, dealing cash transactions with customers, maintenance of store rules and policies
Prepared food and beverages within target timeframes.
Contributed to team success by completing jobs quickly and accurately.
Education
FCI Diploma - Food production
Food Craft Institute
Cochin, India
05.2016 - 03.2017
Higher Secondary -
St. Ann's College
Cochin, India
07.2014 - 03.2016
SSLC -
Vidyadhiraja Vidyabhavan
Cochin, India
06.2013 - 03.2014
Skills
Communication, Leadership,
Planning, Problem solving,
Delegation, Teamwork and
Multitasking
Customer-centric attitude
Inventory control
Health and safety compliance
Quality Assurance
Staff Management
Interests
Interest
, Cooking, Music, Travelling
Additional Information
Im a young enthusiastic professional with various experience in food industry. I am flexible and a fast learner and my ability to support, supervise and lead teams in my previous work had helped me to gain more experience and upgrade my profession. I am well oriented in food hygiene and kitchen management. I look forward to work in a safe environment that promote services that would result in high customer satisfaction. I intend to work for personal as well as professional growth