NITHIN GOPALAKRISHNAN
Sheffield
Summary
Experienced aviation professional with a strong background in airport operations coordination, aircraft turnaround management, and ground support equipment operation. Proficient in flight planning, aircraft turnaround management, and ground support equipment operation, ensuring compliance with aviation industry regulations. Skilled in passenger check-in procedures, flight information display systems, and supply chain liaison to enhance operational efficiency. Adept at resolving customer issues through excellent communication skills and collaboration with cross-functional teams to deliver seamless customer experiences. Career focus on optimising aviation processes and maintaining high standards of safety and efficiency.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Team administrator
Advanced Supply Chain
Sheffield, south yorkshire
06.2024 - Current
- Implemented new filing systems, ensured easy access to documents.
- Prepared presentations to facilitate client meetings.
- Delivered new hire training and mentored established staff on processes and procedures.
- Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
- Set office policies and procedures to keep team members coordinated.
- Executed financial duties including invoicing and budget tracking for improved fiscal control.
- Created and submitted progress reports to upper management.
- Developed comprehensive administrative support for smoother operations.
- Handled email correspondence promptly; improved response times.
Flight Turnaround Coordinator, Dispatcher, Baggage Sorting Supervisor, Customer Service Agent
Interglobe Aviation Limited (Indigo Airlines)
Trivandrum, India
11.2015 - 07.2022
- Worked as flight Turnaround coordinator, Dispatcher, Baggage sorting supervisor and customer service agent
- Coordinated with ground crew to ensure timely arrival and departure of flights, optimizing operational efficiency and minimizing turnaround time
- Preparing flight dispatch documents
- Coordinating Aircraft weight and balance and ensuring safe loading and unloading of baggage and cargos in Aircrafts
- Managed resources effectively to streamline aircraft servicing processes, including refuelling, cargo handling, and pre-flight inspections
- As a Baggage Reconciliation Supervisor in an airport, I oversee the reconciliation process, manage a team, and ensure compliance with airport policies
- Developed a deep understanding of aviation safety and security protocols, implementing strict measures to comply with regulatory requirements
- Conducted thorough security screenings and inspections to maintain a secure environment for passengers and crew
- Accurately documented and maintained records of aircraft movements, fuel transactions, and cargo manifests, ensuring compliance with industry standards
- Actively participated in safety briefings, drills, and audits to uphold high safety standards and promote a culture of safety within the organization
- Collaborated with cross-functional teams to address operational challenges and deliver exceptional customer service
- Demonstrated strong attention to detail and organizational skills in managing documentation and conducting audits
Education
MSc - International Tourism And Aviation Management
Sheffield Hallam University
Sheffield, England, UK 09.2022 - 11.2023
BBA - Aviation Management
Bharathiyar University
Coimbatore, India 07.2012 - 07.2015
Skills
- Excellent verbal and written communication skills, enabling effective interaction with customers from diverse backgrounds
- Adept at identifying and resolving customer issues in a timely manner, skilled in analyzing situations and finding creative solutions
- Experience working closely with cross-functional teams to ensure seamless customer experiences
- Microsoft Excel
- Supply chain liaison
- Cargo operations expertise
- Airfield safety expertise
- Flight records management
- Efficiency monitoring
- Aerodrome reporting
- Aviation industry regulation knowledge
- Aircraft turnaround management
- Aircraft operations procedures
- Ground support equipment operation
- Flight planning
- Passenger check-in procedures
Languages
English
Malayalam
Tamil
Hindi
Personal Information
- Passport Number: V6806444
- Gender: Male
- Nationality: Indian
Accomplishments
- 6E BALACER AWARD -An award been presented by the Airline company for making good calculation on weight and balance to ensure the Aircraft safe and optimise the speed and fuel efficiency of Aircrafts. Self Received this award on November 2021 and received again on February and march 2022.
- BEST SKIPPER AWARD- An award been presented by the company to the employee who making good coordination with all stakeholders and making good turnaround of aircraft within the time without compromising safety and security. Self received this Award on June 2021, January 2022 and May 2022.
- Received BMA champ award for consentingly achieving 100 percent reconciliation of baggage’s and following protocols.
- 6E CLAPS AWARD- A recognition award given by the internal employees to the colleague through the company portal. Points to be credited to the employees who getting recognized through this. Self received 63 Awards in 6 years
- 6E EACH OTHER AWARD- An award been presented by the company to the employee who is been nominated by a different department. Self received 2 Awards, Received many appreciations from passengers travelled on the airline.
Certification
- Load and trim License
- Dangerous goods Regulations
- Aviation security Awarness
- Ramp safety
Timeline
Team administrator
Advanced Supply Chain
06.2024 - Current
MSc - International Tourism And Aviation Management
Sheffield Hallam University
09.2022 - 11.2023
Flight Turnaround Coordinator, Dispatcher, Baggage Sorting Supervisor, Customer Service Agent
Interglobe Aviation Limited (Indigo Airlines)
11.2015 - 07.2022
BBA - Aviation Management
Bharathiyar University
07.2012 - 07.2015
Similar Profiles
Julia BlaszczakJulia Blaszczak
Transport Administrator at Advanced Supply ChainTransport Administrator at Advanced Supply Chain
AISWARYA KOLLAMPARAMBIL BALAKRISHNANAISWARYA KOLLAMPARAMBIL BALAKRISHNAN
Warehouse operative at Advanced Supply ChainWarehouse operative at Advanced Supply Chain
ANJANA BABUANJANA BABU
Warehouse operator at Advanced Supply ChainWarehouse operator at Advanced Supply Chain
David PetrovicsDavid Petrovics
Warehouse operator at Advanced Supply ChainWarehouse operator at Advanced Supply Chain
Fasna Fathima Mohamed KasimFasna Fathima Mohamed Kasim
IT support intern at Eapps Global LtdIT support intern at Eapps Global Ltd