Niteshkumar Parmar
London
Summary
Dedicated professional with extensive expertise in concierge services, customer service, and security procedures. Proficient in mail and package handling, telephone etiquette, and multitasking efficiency. Adept at maintaining resident confidentiality and providing exceptional communication. Skilled in luggage handling, bookkeeping basics, and Microsoft Office applications. Committed to enhancing operational efficiency and delivering outstanding service.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Concierge
Mayfair park residences
London
09.2023 - Current
- Ensured smooth operations for daily concierge activities.
- Planned schedules to support consistent service delivery and reception coverage.
- Kept accurate records of visitors for security purposes.
- Executed administrative tasks meticulously for operational efficiency.
- Reported any unusual occurrences promptly, maintaining a safe environment.
- Assisted residents with luggage or shopping, enhancing their experience.
- Met all new arrivals warmly, creating a positive first impression.
- Answered telephone calls professionally, ensuring clear communication.
- Maintained high levels of security for resident safety.
- Handled keys securely to maintain resident privacy and trust.
- Managed incoming and outgoing post and deliveries efficiently.
- Maintained professional behaviour at all times, presenting a positive image of the establishment.
Education
Master of Business Administration - Logistics and Supply Chain Management
University of the West of Scotland
London 09.2022 - 09.2023
Skills
- Mail and package handling
- Excellent communication
- Telephone etiquette
- Multitasking efficiency
- Customer Service
- Security procedures knowledge
- Resident confidentiality
- Luggage handling proficiency
- Concierge services expertise
- Bookkeeping basics
- Microsoft Office proficient
Timeline
Concierge
Mayfair park residences
09.2023 - Current
Master of Business Administration - Logistics and Supply Chain Management
University of the West of Scotland
09.2022 - 09.2023
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