Nita McDowell
Portsmouth,Hampshire
Summary
Proficient General Operative with extensive experience in diverse operational tasks and customer engagement. Fosters effective collaboration and enhances team dynamics, ensuring adherence to safety protocols and equipment maintenance. Employs proactive problem-solving and clear communication to maintain workflow efficiency and deliver high-quality results.
Overview
24
24
years of professional experience
Work History
General Operative
Asda
portsmouth, Hampshire
02.2000 - 04.2024
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Actively listened to customers to fully understand requests and address concerns.
- Built and maintained courteous and effective working relationships.
- Enhanced working relationships by participating in team-building activities.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Developed excellent working knowledge of industry trends and improvements in processes.
Education
Certificate of Higher Education - Secetary for legal services
Portsmouth College
01-1974
Skills
- Customer service
- Team building
- Customer relationship management
- Process improvement
- Workplace efficiency
- Positive attitude
- Excellent communication skills
- Team player
Timeline
General Operative
Asda
02.2000 - 04.2024
Certificate of Higher Education - Secetary for legal services
Portsmouth College