Nishpreet Kaur

Experienced IT professional with a robust skill set in ITIL V3, Service Now, JIRA, and BMC Remedy, specialising in incident, problem, and change management. Proficient in agile methodologies and PRINCE2 frameworks, with a strong focus on continual service improvement and risk management. Demonstrates expertise in cloud infrastructure, cybersecurity, and system operations across networks and databases. Adept at utilising MS-Office tools including Word, Excel, Outlook, PowerPoint, Visio, and MPP to enhance productivity. Committed to driving operational excellence through innovative solutions in IT service management.

• Husband's Name: Kunnal Sakhuja
• Date of birth: 05/31/88
• Marital status: Married