Summary
Overview
Work History
Education
Skills
Pilates and stretching.
Timeline
Generic
Nishpor Veronika

Nishpor Veronika

Assistant
London,ENG

Summary

I am energetic and quick to learn. I enjoy working within a team environment but am also happy to take a lead role, to take on responsibility, work with a minimum of supervision and to show initiative. I would like to think I have good communication skills both written and speaking. I have experience in communicating with providers and also clients. I can work during periods of high workload and distribute my time according to priorities. Also, my learning ability is quite fast and I easily adapt to new things, so it is not a problem for me to learn new programs. Therefore, I can easily learn new things with your support and become part of the team. Please study with my resume and I will be glad to get to know you better at the interview.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Payment Assistant

East Sussex County Council
12.2022 - 12.2024
  • Maintain prompt payments, accurately inputting and retrieving data as required and ensure that entries are kept up to date.
  • Assist with the correction of errors including checking for any duplicate or over-payments and initiate recovery action.
  • Point of contact for queries from County Council staff and customers including providers and provide a high standard of customer service to ensure that queries are resolved satisfactorily and within a reasonable timescale.
  • Ensure data protection and data transit policies are strictly adhered to, raising any concerns with your manager.
  • Raise concerns with your manager where there is any potential of financial risk to the County Council.
  • Process payments in preparation for finalisation and approval for the provision of services commissioned, ensuring appropriate validation and in accordance with defined processes and audit requirement.
  • Identify suspended or disputed payments and to work collaboratively with service providers in the investigation and resolution these to ensure payment can be made in line with budgetary commitment and efficiently, reporting exceptions as necessary.
  • As nominated payments assistant, to develop good working relationships with service providers, and to ensure appropriate cover arrangements are made for colleague absences.
  • Work under the direction of your manager using polices to achieve targeted results, while promoting customer goodwill.

Receptionist

Arriva Hotel
07.2022 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handling mail and packages;
  • Performing basic administrative tasks to ensure a smooth and professional office environment.
  • Maintaining a Clean and Organized Reception Area: Ensuring the reception area is tidy and presentable.
  • Assisting with Basic Office Administration: Providing support with various administrative tasks as needed.
  • Liaising with Suppliers and Staff: Acting as a point of contact for suppliers and assisting with queries from staff.
  • Ensuring New Starters Have Building Access: Assisting with the onboarding process for new employees.
  • Reporting to the Office Manager and Assisting with Day-to-Day Needs: Working under the guidance of the office manager and providing support with various tasks.

HR Manager

Tori Art
12.2021 - 02.2022
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Managed employee disputes by employing conflict resolution techniques.
  • Drafting vacancies
  • Conducting initial interviews
  • Organization of secondary interviews with the director, after the initial interview with me
  • Control of the work of personnel at 11 stores Kyiv, Kharkov
  • Elimination of reasons for staff leaving
  • HR management control
  • Work with job sites
  • Search for employees to work on holidays (for freelance)

HR Manager

MR Cat Corporation
02.2021 - 12.2021
  • I accept applications for the search and selection of personnel
  • Control of a sufficient number of employees at 14 locations
  • Registration and dismissal of employees
  • Work with job sites
  • Conducting initial interviews
  • Organization of secondary interviews with the director (if the candidate goes to a manager position)
  • Formation of reports on the work done
  • Questioning and testing new candidates
  • Drafting vacancies
  • Drawing up an additional bonus system for staff

Recruiter

The C.A.P.I.T.A.L.
10.2020 - 02.2021
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Accepted applications for the search and selection of personnel
  • Compiling job descriptions, formulating requirements for candidates
  • Work with incoming job applications
  • Maintaining a database of candidates
  • Mesponding to messages and calls from new candidates - conducting interviews

Sales Manager

Smidyuk Academy
02.2020 - 07.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Presentation of company products or services, identifying customer needs
  • Checking payment for a service or product
  • Filling the CRM system
  • Preparing presentations of the company's products/services for clients

Education

Associate of Science - Excel Cource

East Sussex County Council
Lewes
04.2001 -

Associate of Science - Copywritting

Genius Space
Kyiv, Ukraine
04.2001 -

Associate of Science - Selection And Adapring For Stuff

School of Andrey Krupkin
Kyiv, Ukraine
04.2001 -

Bachelor of Science - Accounting And Finance

Kyiv National University of Trade And Economimics
Kyiv, Ukraine
04.2001 -

Associate of Science - HR Specialist

Genius Space
Kyiv, Ukraine
04.2001 -

Associate of Science - Selection And Hiring Stuff, All Stages

Laba
Kyiv, Ukraine
04.2001 -

Skills

Payment reconciliation

Pilates and stretching.

Sport helps me to stay resilient in life, helps me to find new ideas and maintain health at a high level.

Timeline

Payment Assistant

East Sussex County Council
12.2022 - 12.2024

Receptionist

Arriva Hotel
07.2022 - 12.2022

HR Manager

Tori Art
12.2021 - 02.2022

HR Manager

MR Cat Corporation
02.2021 - 12.2021

Recruiter

The C.A.P.I.T.A.L.
10.2020 - 02.2021

Sales Manager

Smidyuk Academy
02.2020 - 07.2020

Associate of Science - Excel Cource

East Sussex County Council
04.2001 -

Associate of Science - Copywritting

Genius Space
04.2001 -

Associate of Science - Selection And Adapring For Stuff

School of Andrey Krupkin
04.2001 -

Bachelor of Science - Accounting And Finance

Kyiv National University of Trade And Economimics
04.2001 -

Associate of Science - HR Specialist

Genius Space
04.2001 -

Associate of Science - Selection And Hiring Stuff, All Stages

Laba
04.2001 -

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