Process Specialist with extensive experience in process optimization and continuous improvement. Proven ability to identify inefficiencies and implement streamlined workflows that enhance productivity . Strong communicator skilled in cross-functional collaboration and stakeholder engagement. Consistently delivers impactful solutions that drive operational excellence and foster innovation.
Overview
12
12
years of professional experience
Work History
Process Specialist
Polyone Polymers Ind. Pvt. Ltd.
04.2023 - Current
Monthly review meeting with Sr. Manager for last month collection and next month planning
Payment advice to be collected from client for all receipts and need to match with bill to bill.
Follow-up with customer for their outstanding payment though E-mail and call.
Following internal team to arrange customer required documents (BOL copy, Invoice copy, Duplicate Invoice, POD etc.)
Establish and maintain effective working relationships with customers.
Submit Critical Case Follow up Report to Director Daily.
Getting adjustment done of Payments with the help of concern team.
They ensure invoices are processed within SLA deadlines and in compliance with commitments and contract agreements.
Maintaining customer master data file.
Investigate on disputed invoice and get resolved.
Applied cash with as per remittance, customer mail confirmation & AR mapping.
Mail to Customer about unapplied cash.
Credit assessment and order release based on credit assessment.
Raise workflow to setup new customer and changes in existing customer master data.
Process Specialist
S.M. Enterprises
03.2022 - 03.2023
Follow-up with customer for their outstanding payment though E-mail and call.
Following internal team to arrange customer required documents (LR copy, Invoice copy, Duplicate Invoice, POD etc.)
Payment advice to be collected from client for all receipts and need to match with bill to bill.
Establish and maintain effective working relationships with customers.
Submit Critical Case Follow up Report to Director Daily
Getting adjustment done of Payments with the help of concern team.
They ensure invoices are processed within SLA deadlines and in compliance with commitments and contract agreements.
Maintaining master data file.
Resolving disputed invoices.
Monthly Review Meeting with Sr. Manager for Last month Collection and Next Month Planning
AR & Trade Finance Executive
GGA INDIA PVT LTD
07.2019 - 03.2022
Apply bank guaranty as per purchase order term & requester.
Daily co-ordinate with bank for getting BG issue on time.
Apply BG extensions based on Customer requirement.
Prepare BG Reports and share with the Business unit team and Managers.
Maintain BG tracking data.
Passing entry of TDS W/o, GST W/o, AR W/o through Oracle.
Passing entry in Oracle against daily cash received in bank.
Passing entry against Cheque deposited on daily basis.
Applying received cash on basis of remittance and customer mail to.
Prepare LD provision data based on remittance and customer mail confirmation.
Maintaining Bounce cheque data and coordination with concern team to collect this payment from customer.
Follow-up with customer for their outstanding payment though E-mail and call.
Following internal team to arrange customer required documents (LR copy, Invoice copy, Duplicate Invoice, POD etc.)
Payment advice to be collected from client for all receipts and need to match with bill to bill.
Monthly Review Meeting with Sr. Manager for Last month Collection and Next Month Planning
Establish and maintain effective working relationships with customer.
Resolving the issues of the customers with the help of supporting Logistic team and Banking team in getting Invoices, Service report
Follow-up with Sales team for Payment against Advance Bank Guarantee
Sr. AR Associate
Gebbs Healthcare Solutions
07.2016 - 07.2019
Follow-up with Insurance finance team for claims payment.
Following the department work schedule as required by client.
Review the process EOBs (Explanation of Benefits) received. And collect outstanding receivables (i.e. collection calls, submit additional documentation, etc.)
Monthly preparation AR Aging and related Reports.
Establish and maintain effective working relationships with carrier representatives.
Respond to customer requirements.
Utilize internal billing software to sort, filter, summarize and identify the status of the claims.
Prepared the Finding reports provided to the client, reporting managers and TL
Accounts Executive
Eureka Outsourcing Solutions Pvt. Ltd.
10.2013 - 07.2016
Weekly Review Meeting with Director for Last week Collection and Next Week Planning
Send Email with MIS report and booking report to the client with Invoice Courier Detail
Payment advice to be collected from client for all receipts and need to match with bill to bill.
They ensure invoices are processed within SLA deadlines and in compliance with commitments and contract agreements.
Submit Critical Case Follow up Report to Director Daily
Preparing reports and sending them to the higher authority.
Co-ordination with Sr. Directors, Managers, Salespersons and accounts department.
Getting adjustment done of Payments with the help of concern team.
Resolving the issues of the customers with the help of supporting Logistic team and Banking team in getting Invoices, Service report and Bank Guarantee (LC, ABG, PBG & RBG).
Generating Outstanding, Collection, Sales report from oracle system.
Education
B.COM. -
Mumbai University
03.2013
S.S.C. -
State Board
03.2007
H.S.C. -
Mumbai University
02.2009
Skills
Invoice reconciliation
Accounts receivable management
Team collaboration
Time management
Problem solving
Leadership effectiveness
Microsoft excel expertise
Six Sigma Certification
Strong decision making
Problem-solving skills
Accomplishments
Versatile Certificate for Tremendous production, quality and no late coming
Continuously achieving Reward & Recognition (R&R) for 100% target achievement, long standing overdue collection & best performance
Assistant Manager at Fermator India (TecnoDoors Pvt Ltd and Innovatec Ind Pvt Ltd)Assistant Manager at Fermator India (TecnoDoors Pvt Ltd and Innovatec Ind Pvt Ltd)
Vice President - Sales & Marketing / Business Development at Terrasoul Polymers Pvt. Ltd.Vice President - Sales & Marketing / Business Development at Terrasoul Polymers Pvt. Ltd.