Summary
Work history
Education
Skills
Languages
Timeline
pwb

Nishant Sharma

Gurugram,HARYANA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work history

Senior Training Coordinator

NIIT
Gurgaon
09 2023 - Current
  • Providing 24/5 Training Administration support to top companies.
  • Assist the customers with Training Administration issues/e-mails.
  • Gather additional information about reported issues and provide scheduling options.
  • Introduced innovative e-learning platforms for remote training.
  • Served as a subject matter expert ensuring accuracy in training topics.
  • Improved organizational efficiency through needs assessments and goal alignment.

Operation Manager

Stanza Living
New Delhi
11 2021 - 12 2022
  • Handled multiple properties and prepared regular reports like cleaning, stocks, etc.
  • Maintained and updated company databases.
  • Gave training sessions to juniors and new employees.
  • Managed all in-house and external events.

Team Leader

Burger King
07 2017 - 01 2018
  • Coordinated and managed team.
  • Increased sales by upselling menu items and promoting offers.
  • Supported kitchen staff with health and safety compliance.
  • Collaborated to improve speed during peak hours.
  • Trained new employees procedures.

Education

M.B.A - Operations Management

I.G.N.O.U
2023 -

Bachelor of Science - Hospitality & Hotel Administration

IHMCT

HSC 12TH - Science

Indus Public School

Skills

  • Microsoft Excel proficiency
  • Strategic issue identification
  • Experience in delivering results in tight deadlines
  • Performance-oriented
  • Efficient knowledge
  • Empowering team leadership
  • Employee engagement
  • Customer-focused complaint resolution
  • Strategic work organization
  • Team development
  • Consistent SOP implementation

Languages

English
Advanced
Hindi
Native
Marathi
Elementary

Timeline

Senior Training Coordinator

NIIT
09 2023 - Current

Operation Manager

Stanza Living
11 2021 - 12 2022

Team Leader

Burger King
07 2017 - 01 2018

M.B.A - Operations Management

I.G.N.O.U
2023 -

Bachelor of Science - Hospitality & Hotel Administration

IHMCT

HSC 12TH - Science

Indus Public School

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