Nishant Narayan Gawade
Leeds,United Kingdom
Summary
Hospitality professional dedicated to exceptional customer service and a warm dining atmosphere. Skilled in streamlining operations, enhancing guest experiences, and upholding food safety and cleanliness standards during busy shifts through teamwork and communication.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Part-Time Employee
Venus Tours
08.2023 - 05.2024
- Organized and managed 10+ treks with 250+ clients, ensuring their safe travel and good experience
- Crafted graphic content and oversaw social media accounts to boost thecompany's visibility
- Conducted social media and data analysis utilizing PowerBi and Excel to enhance performance and engagement
- Negotiated contracts with suppliers, securing competitive prices
Part-Time Employee
Night Evil Restaurant
Mumbai, India
06.2023 - 03.2024
- Served food, managed orders, and helped maintain positive customer relationships.
- Improved customer satisfaction by implementing efficient restaurant service strategies.
- Provided excellent customer service by maintaining a friendly and approachable demeanour.
- Handled high-volume customer interactions with patience and professionalism.
- Coordinated with kitchen staff for timely delivery of orders.
Education
MSc. - BUSINESS ANALYTICS AND DECISION SCIENCES
University Of Leeds
Leeds 09.2024 - 10.2025
B.E. - INFORMATION TECHNOLOGY
St. Francis Institute Of Technology / University of Mumbai
2021 - 05.2024
Skills
- Hospitality
- Good communication skills
- Customer service
- Problem-solving attitude
- Team-oriented personality
- Attention to detail
- Time Management
- Accounting
- Adaptability
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Certification
Microsoft Power BI Desktop for Business Intelligence, Maven Analytics, 06/24
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Accomplishments
- Actively involved as a member of NSS, contributing to beach cleaning initiatives and participating in various social welfare activities.
- Achieved a gold medal in weightlifting competitions hosted by multiple colleges during festivals.
- Participated in college football and achieved recognition with multiple awards such as best goalkeeper in various college festivals.
Timeline
MSc. - BUSINESS ANALYTICS AND DECISION SCIENCES
University Of Leeds
09.2024 - 10.2025
Part-Time Employee
Venus Tours
08.2023 - 05.2024
Part-Time Employee
Night Evil Restaurant
06.2023 - 03.2024
B.E. - INFORMATION TECHNOLOGY
St. Francis Institute Of Technology / University of Mumbai
2021 - 05.2024
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