Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic
Nirosha Sebastiyan

Nirosha Sebastiyan

Castleford,Wakefield

Summary

Results-driven professional with a focus on customer satisfaction and service excellence. Demonstrated expertise in financial record management and market opportunity identification, leading to enhanced operational efficiency and strategic growth. Strong collaborative and problem-solving skills contribute to increased team productivity. Proven success in implementing effective packing strategies that drive business success.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Retail manager

St. Andrews News Agent
Burgess Hill, West Sussex
06.2024 - 03.2025
  • Enhanced brand visibility on shop floor through strategic coordination of promotional activities.
  • Improved store aesthetics and shopper engagement by optimising merchandise display.
  • Led recruitment efforts to attract and hire exceptional talent for retail team.
  • Achieved higher customer satisfaction via robust staff training initiatives.

Showroom manager

Michael Enterprise Ltd.
Mullaitivu, Sri Lanka
01.2018 - 06.2019
  • Liaised with head office to provide regular updates on showroom progress.
  • Implemented effective loss prevention measures, significantly reducing theft incidents.
  • Monitored competitor activities and adjusted strategies for enhanced competitive advantage.
  • Identified local market sales opportunities, resulting in increased showroom footfall.

Multi skilled operative

Omega Line Ltd
Vavuniya, Sri Lanka
02.2015 - 11.2017
  • Resolved technical issues to enhance functionality across systems.
  • Provided technical support, fostering a collaborative work environment.
  • Ensured adherence to safety protocols through continuous monitoring.
  • Conducted regular equipment checks to maintain optimal operational conditions.

Education

High School Diploma - Arts

Advance Level ( A/L)
Mullaitivu

Skills

Customer service excellence

Financial record management

Customer satisfaction focus

Market opportunity identification

Team collaboration

Problem solving

Efficient packing strategies

Affiliations

  • Book Reading
  • Playing and Dance
  • Cooking

Certification

I completed British English course.

Languages

Tamil
Proficient (C2)
English
Elementary

Timeline

Retail manager

St. Andrews News Agent
06.2024 - 03.2025

Showroom manager

Michael Enterprise Ltd.
01.2018 - 06.2019

Multi skilled operative

Omega Line Ltd
02.2015 - 11.2017

High School Diploma - Arts

Advance Level ( A/L)

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Nirosha Sebastiyan