Nirmala Tamang
London,City of London
Summary
Dynamic professional specializing in agile methodology with a strong record in leadership and policy enforcement. Expertise in providing constructive feedback, setting goals, and implementing productivity strategies that drive process improvement. Proficient in risk assessment and communication, fostering collaboration and knowledge sharing. Committed to enhancing organizational efficiency through innovative solutions and strategic planning.
Overview
2
2
years of professional experience
Work history
Team leader
Shoryu Ramen Carnaby
London, 5 Kingly Ct, Carnaby
2024.03 - Current
- Delivered innovative solutions that increased output without lowering quality.
- Negotiated successful outcomes during difficult scenarios with strong problem-solving.
- Coordinated daily tasks to keep workflow smooth across the team.
- Reduced staff turnover through an effective motivation approach.
- Developed strategies for improved performance level across the team.
- Improved customer satisfaction through close collaboration with the team.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Encouraged open communication, fostering a positive work culture.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Led shifts and motivated team to drive sales.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Prioritised and assigned tasks for strategic and optimised distribution of workloads.
Education
Bachelor of Business Administration - Business
university of sunderland
4 Horbour Exchange Square,London 2024.01 -
Skills
- Agile methodology expertise
- Constructive feedback
- Leadership skills
- Policy enforcement
- Goal setting
- Motivation techniques
- Process improvement
- Delegation skills
- Risk assessment
- Communication skills
- Productivity strategies
- Patience and tolerance
- Knowledge sharing
References
References available upon request.
Timeline
Team leader
Shoryu Ramen Carnaby
2024.03 - Current
Bachelor of Business Administration - Business
university of sunderland
2024.01 -