Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Nina Scott

Alton

Summary

Highly skilled professional with exceptional analytical abilities and a process-driven mindset. Proficient in SAP, D365 and Oracle, with a strong background in financial forecasting, project oversight, and operational support. Demonstrates ethical conduct, interpersonal effectiveness, and inspiring motivation to develop high-performing diverse teams. Adept at customer relationship management systems, performance metrics evaluation, and effective delegating. Committed to mentoring and coaching through a coaching approach while thriving under pressure to achieve results-focused outcomes.

Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in future roles.

Overview

25
25
years of professional experience
4017
4017
years of post-secondary education

Work History

Transactional Acounting Manager

Cawood Scientific Limited
05.2023 - Current
  • Managed team dynamics by implementing conflict resolution strategies.
  • Oversight of direct reports dealing with credit control, cash application and payment processing
  • Responsible for development and hiring of team(15)
  • Responsible for improving overall working capital through partnering with direct reports and business to drive improved cash flow
  • Responsible for process improvement across team and implementing counter measures when team is not on plan
  • Special Projects supporting financial controller
  • Balance sheet reconciliations for AP (Accounts Payable), AR (Accounts Receivable) and associated holding accounts
  • Direct responsibility for Cawood corporate accounts
  • Support proper accounting and reconciliations of fixed assets and prepaid accounts
  • Ad hoc support for corporate parent as well as finance team
  • Streamlined procedures which led to improved efficiency within credit department.
  • Facilitated training and development of junior staff members, enhancing their skills and knowledge in credit management.
  • Developed strategic plans to mitigate potential credit risks.
  • Collaborated effectively with other departments fostering cohesive working environment.
  • Maintained accurate records on all customer interactions, ensuring transparency in operations.
  • Developed and cultivated strong professional relationships across company departments.
  • Streamlined financial operations by implementing efficient accounting processes.
  • Facilitated smooth audits with meticulous record keeping.
  • Managed cash flow efficiently, maintaining healthy business operation.
  • Led accounts payable and receivable operations, ensuring timeliness and accuracy in transactions.
  • Maintained cash flow by monitoring bank balances and cash requirements.
  • Reconciled accounts and resolved both internal variances and discrepancies in external documentation.
  • Liaised with external auditors to ensure complete compliance to local regulations.
  • Reviewed work of accounting team meticulously to maintain consistent standards.
  • Regularly corresponded with multiple teams, implementing harmonising solutions to address inconsistencies in daily accounting activities.
  • Supervised accounting department operations and team of 15 employees.
  • Trained and motivated accounting team to maximise performance, assessing work standards regularly and offering insightful feedback.
  • Reviewed bookkeeping and management accounts to achieve clear and correct reports.
  • Boosted department efficiency by streamlining operational processes.

Accounts Payable and Credit Manager

ACAL BFI UK LTD
11.2018 - 05.2023
  • Company Overview: Electronic business – Providing components and software solutions
  • Managing two team( AR and AP), direct reports 7
  • Turnover: 130M combined
  • 6 different currencies
  • USD,JPY,CHF,EUR,GBP,DKK
  • Global sales , 60% Europe , 20% Asia , 20% UK&I
  • Cash Allocation, Credit Analyses, supplier payment, Suppliers terms(DPO) , Query resolution, Collections (DSO), Reports
  • Current achievements ; DSO reduction from 55 days to 46.7 days in one year
  • Best result in last 10 years
  • Bad debt write off, reduced to almost 0 in last 24 month
  • Restructure of team activities and prioritized analytical credit assessments and individual collection activities
  • Improved Sales communication and new opportunities deals by incorporating extra terms
  • Several on-going projects aimed to further improve cash flow
  • Other tasks ; Monthly reports to local sales and head office as per Group requirements
  • KPI adjustment, review , analyses , cash flow
  • Team training
  • Electronic business – Providing components and software solutions
  • Increased client satisfaction by promptly responding to inquiries and resolving issues.
  • Ensured compliance with company policies by conducting regular audits of credit processes.
  • Managed team of credit analysts, improving overall department performance.
  • Worked closely with sales teams to ensure smooth transaction processes for clients.

Credit Risk Manager

Philips Lighting
01.2015 - 04.2018
  • Develop industry -leading Credit Risk policies and procedures
  • Work with Share Service environment
  • Coordinate approval process for credit limit and payment terms in accordance to company global policy
  • Participate as active member in Dispute and Credit Council
  • Produce specific detailed customer reviews
  • Provide monthly credit and collections reports and results to Senior management
  • Work closely with credit insurer and administer credit insurance policy, submitting and winning appeals
  • Monitor media information and e-info related to customer
  • Manage high profile customer & work with customer to negotiate financial security
  • Build constructive and positive relationships with Sales teams working collaboratively to deliver Sales targets
  • Initiate and Lead projects to improve processes and core functions
  • Travel in UK and oversee as necessary
  • Training and recruitment duties
  • Key escalation person for bad debt, high risk(key) customer
  • Overall size of ledger 170M per year
  • Bridgehead function towards sectors regarding cash collection and collection performed by share service
  • Follow up on relevant queries and solving escalations in close cooperation with sectors
  • Ensure collection are meeting KPI
  • Work with other team to Reduce shortages
  • Cash, Collection, Risk analyses with board of Directors
  • Modeled potential credit exposure of new and existing transactions as part of risk management.
  • Wrote professional correspondence outlining ageing account information.

Senior Key Credit Controller

Dairy Crest
04.2012 - 03.2014
  • Responsible for high risk accounts( 100 accounts), ensure procedure and targets were met as given
  • Duties included : Maintain debt below target
  • Improve customer care and relations
  • Customer visits when necessary
  • Report to management any variation
  • Credit check customer
  • Manipulating data on excel and running age debt reports
  • Reporting damage and missing stock, dealing with over 100 depots
  • Appointed : Implementation of Oracle collection tool
  • (Testing and training user)
  • Managed customer accounts for maintaining positive client relationships.
  • Enhanced customer satisfaction by resolving billing disputes amicably yet promptly.

Senior Controller/analyst (team Leader)

Four Marketing Ltd
10.2010 - 04.2012
  • Overall responsibility of all 600 accounts (10M), intercompany and externals customer
  • Responsible for assessing risk on new accounts by way of credit information provided, reading financial accounts and trading histories
  • Also responsible for managing money loaned to or owed to business and involved in all stages of arranging loan facilities, payments and debt recovery
  • Duties: Making checks with banks about potential customer's credit rating
  • Having to make decisions as to whether to offer credit to client based on financial
  • Arranging terms and conditions for any financial agreements
  • Ensuring team is working towards target, review PPI
  • Involved in re-negotiating of agreements
  • Updating customer records & ensuring that administrative records are up to date
  • Identifying accounts that will require special attention or investigation
  • Visiting customers and travelling to business meetings
  • Manipulating data on excel and running age debt reports
  • Arranged and set up Direct Debit payment systems
  • Investigated mis-allocated cash and monies gone missing
  • Wrote detailed reports for board of directors
  • Stopped supply of goods or services due overdue accounts
  • Completed monthly and weekly reconciliations
  • Training and development of new recruiters
  • Dealing with agencies and solicitors if necessary regarding all litigation in process

Senior Credit Controller / Project (implementation of oracle)

AQA
06.2006 - 10.2010
  • Company Overview: Guildford
  • Responsible for deal with over 3,000 accounts, with debt over 60 days under 1% including high risk account, which involves: calculating DSO / average debtor days, cash flow forecasting, analyzing aged debt, Dealing with complaints and query resolutions, making presentations (spreadsheets), inputting invoices, escalating issues in timely manner to management when necessary
  • Negotiating successful repayment of long-standing debts
  • Identifying “at risk” renewals
  • Reconciling large accounts, building relationships with customers, restoring and reinstating account receivables and increased customer retention
  • Collecting debt over phone and interviewing corporate and domestic customers when required
  • Helped clear reconciliation and bad debt backlog that helped company’s cash flow
  • Negotiated with few local businesses and obtained new accounts
  • Creating month-end and financial reports
  • Deputizing for Office Manager and Accounts Receivable Team Leader when required
  • Helped with staff training plans
  • Personally reduced debt from 40 % over 60 days to 1% in only 7 months
  • Met all Key Performance Indicators (KPIs) and set objectives
  • Guildford

Sales Ledger

AQA examination Board
04.2004 - 06.2006
  • Company Overview: Charity, GOV, Guildford
  • Responsible for Sales Ledger Accounts, petty cash, expenses, invoicing and post, as well as administrational effectiveness and all aspects and daily operations of customer support
  • Helped implement internet sales website into account system
  • Input of accurate invoice data, cheques, BACs and daily reconciliation of bank account
  • Downloaded bank account reconciliation of internet sales, refunding customers when necessary
  • Reported weekly to management
  • Assisted with restructure of team
  • Charity, GOV, Guildford

Purchase Ledger

AQA
06.2003 - 04.2004
  • Within Credit Control: dealt with customers to control payment terms and solve invoice queries
  • Prepared reports on different aspects of the business on weekly and monthly basis and daily registration of invoices and credit notes
  • Helped project manage the establishment of a new integrated and automated invoicing and reporting system
  • Gained good experience of Excel, Spreadsheets and MS Word
  • Nominal Ledgers: Processing invoices with corresponding nominal coding
  • Dealing with supplier enquiries
  • Reconciling monthly cheque reports / supplier statements and issue of payments
  • Introduced BACS payments to the purchase ledger
  • Banking and Expenses Control: Checking recorded and banked remittances from customers
  • Issuing cash and expenses for staff

Administrator

Zurich Insurance (AVIVA)
01.2000 - 12.2003
  • Responsible for engineer work load diary
  • Arrange external assistant
  • Dealing with claims and complains
  • General office duties
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.

Education

Finance and Accounting Degree - 4/6 Modules completed

Arden University
Coventry

AAT - Level 2 and 3

Farnborough

Credit Management -

ICM

Skills

  • Exceptional analytical skills
  • Process driven
  • Lean trained
  • SAP and Oracle user
  • Thrive under pressure
  • Active listener
  • Coaching approach
  • Results focused
  • Develop high performing diverse teams
  • Ethical conduct
  • Interpersonal effectiveness
  • Inspiring motivation
  • Performance metrics evaluation
  • Customer relationship management systems
  • Effective delegating
  • Financial Forecasting
  • Project oversight
  • Negotiation

Custom

Available on request.

Timeline

Transactional Acounting Manager

Cawood Scientific Limited
05.2023 - Current

Accounts Payable and Credit Manager

ACAL BFI UK LTD
11.2018 - 05.2023

Credit Risk Manager

Philips Lighting
01.2015 - 04.2018

Senior Key Credit Controller

Dairy Crest
04.2012 - 03.2014

Senior Controller/analyst (team Leader)

Four Marketing Ltd
10.2010 - 04.2012

Senior Credit Controller / Project (implementation of oracle)

AQA
06.2006 - 10.2010

Sales Ledger

AQA examination Board
04.2004 - 06.2006

Purchase Ledger

AQA
06.2003 - 04.2004

Administrator

Zurich Insurance (AVIVA)
01.2000 - 12.2003

Finance and Accounting Degree - 4/6 Modules completed

Arden University

AAT - Level 2 and 3

Credit Management -

ICM
Nina Scott