Nina Kolasa
Newport
Summary
Experienced and results-oriented Store Manager with 10+ years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in logistics methodology, depot management, warehouse activities, inventory control, imports and exports regulations. Committed to creating an environment that is conducive to achieving increased sales, customer satisfaction and develop efficient logistics procedures.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Planning Manager
The Tomato Stall
06.2023 - Current
- Optimized scheduling procedures for improved resource utilization, resulting in increased cost savings for the company.
- Improved project efficiency by streamlining planning processes and implementing effective communication strategies.
- Facilitated strong relationships with clients, addressing concerns promptly and effectively managing expectations.
- Enhanced company reputation by delivering high-quality projects on time and within budget constraints.
- Evaluated project performance, identifying areas for improvement and implementing necessary changes.
Store Manager
Tesco
09.2022 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Supply Chain Planner
APS Produce Ltd
09.2012 - 09.2022
- Development, implementation, maintenance and management of the S&OP process throughout the global supply chain on leading supplier of British tomatoes in UK
- Developed and enforced business planning, sales analytics, orders processing, forecasting and supplier / customer management processes.
Sales Manager
Praktiker
10.2011 - 08.2012
- Recruited, directed, mentored and trained the 20+ team to drive sales targets, KPIs and performance
- Developed long-term customer relationships by adhering to the highest standards of service
- Monitored, achieved and exceed planned results for profits for the store by effectively managing and directing store resources.
Sales Manager/ Warehouse Manager
OBI
08.2007 - 09.2011
- Recruited, trained, supervised, and appraised 30+ staff
- Tracked and analysed sales and customer trends in order to maximize sales and revenue while minimizing expenses
- Maintained budget, statistical and financial records
- Oversaw pricing and stock control, maintained statistical and financial records
- Maintained inventory position within corporate guidelines.
Sales Manager
Tesco
11.2004 - 01.2007
- Recruited, hired, and trained 20+ team, developing them into productive team members with excellent product knowledge and customer service
- Monitored, achieved and exceed planned results for profits for the store by effectively managing and directing store resources
- Maintained high evaluation scores for audits, quality control, and mystery shops
- Established long-term relationships with key business partners, including vendors, suppliers and commercial customers, resulting in a significant increase in sales, customer satisfaction and cost reduction.
Store Manager/ Deputy Store Manager
Ahold
03.2002 - 11.2004
- Hired, supervised and directed all activities of 30+ staff members
- Managed and controlled all store expenses
- Planned effective and implemented of all store processes, including ordering, stocking, presentation, selling, staffing, and support
- Awarded twice ''Store Manager of the Year'' for district as a result of superior sales, profit and customer satisfaction results.
Deputy Store Manager/ Store Assistant
Jeronimo Martins
09.1996 - 02.2002
- Supported store manager in all areas of the store operations
- Responsible for strategic planning of store initiatives including inventory management, sales promotions, and staffing levels
- Operated cash registers, maintained the highest level of visual merchandising and store conditions, delivered exceptional sales services for improved customer satisfaction.
Education
City & Guilds Level 5 Diploma - Operational And Departmental Manager
HTP Apprenticeship College
04.2001 -
A-level - undefined
Comprehensive College
09.1992 - 05.1995
QA Level 3 Award in First Aider at Work - undefined
Hillside H&S Training Limited
03.2019 -
Sales Apprenticeship Instructor Course - undefined
Practical Training Centre
09.2000 - 05.2001
Corporate training courses - various - undefined
Employee Management, Communication, Leadership, Effective Problem Solving, Health and Safety
Skills
Customer Service excellence
Creative thinker
Detail-oriented problem solver
Strong leadership and team management skills
Enthusiastic, Responsible, Hardworking
Personal Information
- Nationality: Polish
- Driving License: B
References
References available upon request
Timeline
Planning Manager
The Tomato Stall
06.2023 - Current
Store Manager
Tesco
09.2022 - 06.2023
QA Level 3 Award in First Aider at Work - undefined
Hillside H&S Training Limited
03.2019 -
Supply Chain Planner
APS Produce Ltd
09.2012 - 09.2022
Sales Manager
Praktiker
10.2011 - 08.2012
Sales Manager/ Warehouse Manager
OBI
08.2007 - 09.2011
Sales Manager
Tesco
11.2004 - 01.2007
Store Manager/ Deputy Store Manager
Ahold
03.2002 - 11.2004
City & Guilds Level 5 Diploma - Operational And Departmental Manager
HTP Apprenticeship College
04.2001 -
Sales Apprenticeship Instructor Course - undefined
Practical Training Centre
09.2000 - 05.2001
Deputy Store Manager/ Store Assistant
Jeronimo Martins
09.1996 - 02.2002
A-level - undefined
Comprehensive College
09.1992 - 05.1995
Corporate training courses - various - undefined
Employee Management, Communication, Leadership, Effective Problem Solving, Health and Safety