Nina Cornos
Northampton,United Kingdom
Summary
A dedicated professional with expertise in health and safety training, including IOSH certification, fire warden responsibilities, and first aid. Demonstrates strong management operating skills and effective communication abilities. Proficient in system work on JDA and experienced in utilising Excel and Word for efficient task execution. Committed to enhancing workplace safety and operational efficiency through continuous skill development.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Warehouse Operative
TIPNGO LTD
Northampton, United Kingdom
08.2020 - 03.2021
- Picked orders to meet productivity targets.
- Provided accurate stock reports to warehouse manager to allow for timely reordering.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
Team Leader
Synergy Retail Support LTD
Northampton, United Kingdom
03.2021 - 12.2021
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
- Oversaw stock control to maintain sufficient inventory levels and minimise waste.
- Resolved complex customer enquiries, disputes and complaints.
- Trained and supervised team to deliver on store sales targets.
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Supervisor
Synergy Retail Support LTD
Northampton, United Kingdom
12.2021 - 11.2022
- Tracked employee productivity, performance and task completion to meet quality standards.
- Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
- Trained staff to review and reconcile daily transactions to apply best management practices.
- Monitored compliance with workplace policies and safety objectives.
- Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.
- Investigated and resolved customer complaints within target timescales to increase retention and loyalty.
Area Manager
Synergy Retail Support LTD
Northampton, United Kingdom
11.2022 - I currently work here
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Led, trained and coached employees to consistently meet and exceed target KPIs.
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
- Managed team by offering support and constructive feedback to improve skills and maximise potential.
- Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
- Met financial goals with organised strategies focused on proper management of expenses and income.
Education
NVQ Level 2 - Math and English communication
Speak UP School
Northampton, United Kingdom 05.2022 - 06.2022
Website technician - Computer Science
College “ Iulia Hasdeu “
Cahul, Moldova 09.2016 - 07.2020
Certificate of Higher Education - Nails Art
Nail Academy
Cahul, Moldova 08.2019 - 09.2019
Hairstylist - Hairstylist
Still Academy
Cahul, Moldova 06.2018 - 08.2018
Business and management plus foundation year - Management
Bath Spa University
Northampton, Northamptonshire 06.2024 -
Skills
- H&S training in IOSH
- Fire warden
- First Aider
- Management operating
- Communication skill
- System work on JDA
- Experience on working with Excel and Words
Languages
Romanian
English
Russian
Custom
- I like to sing
- I like to dance
- I like to cook
Certification
- IOSH Managing Safely certified
- First Aider Certified
- Fire Warden Certified
Timeline
Business and management plus foundation year - Management
Bath Spa University
06.2024 -
Area Manager
Synergy Retail Support LTD
11.2022 - I currently work here
NVQ Level 2 - Math and English communication
Speak UP School
05.2022 - 06.2022
Supervisor
Synergy Retail Support LTD
12.2021 - 11.2022
Team Leader
Synergy Retail Support LTD
03.2021 - 12.2021
Warehouse Operative
TIPNGO LTD
08.2020 - 03.2021
Certificate of Higher Education - Nails Art
Nail Academy
08.2019 - 09.2019
Hairstylist - Hairstylist
Still Academy
06.2018 - 08.2018
Website technician - Computer Science
College “ Iulia Hasdeu “
09.2016 - 07.2020