Nina Beadle
Wem,Shrewsbury
Summary
Dedicated healthcare administrator with a strong understanding of healthcare systems and regulations. Demonstrates exceptional multitasking efficiency and flexibility in scheduling, ensuring prioritisation under pressure while maintaining confidentiality and data protection standards. Proficient in electronic health record systems and advanced Microsoft Office Suite, with a commitment to empathy for patients and adapting to change.
Overview
34
34
years of professional experience
Work history
Medical Administrator for Care of the Older Adult, Stroke and Dermatology
NHS Shrewsbury and Telford Hospital Trust
Shrewsbury, Shropshire
03.2021 - 09.2025
- Current role includes monitoring and updating all patient waiting lists, ensuring patients records and correct and up to date, thus ensuring patients are seen, where possible within a timeous manner.
- Prior to being assigned to Dermatology, the role involved producing reports for the weekly management meetings and the setting up of clinics.
- Due to the significant increase in the workload, the main tasks have reverted to checking clinic utilization, assisting with monitoring the Stroke & COOA consultant rotas, but also book and cancel last minute appointments/clinics.
- Other tasks include taking minutes for the weekly Medicine meeting and liaising with the Booking office, medical secretaries and medical staff, usually to chase appointments or investigation outcomes.
- Bank work for the Trust: August 2021 - March 25; retrospective recording of Cardiorespiratory tests. March 25- July 25; waiting list validation for Upper GI & Vascular. Since August 2025, typing of clinic letters for the Care of the Older Adult Service.
Clerical Officer Endoscopy Booking office
NHS Shrewsbury and Telford Hospital Trust
Shrewsbury, Shropshire
08.2016 - 03.2021
- Solely responsible for the SaTH Endoscopy surveillance patients, undertaking all tasks from sending out the initial letter via Sema Helix to arranging the required procedure.
- Assisting with all other administrative tasks in the Booking office, this included covering the Endoscopy reception, recording all procedures manually onto Endobase and daily patient contact which included re-booking appointments, answering queries or providing re-assurance.
Assistant Employer Advisor
DWP, Shrewsbury
Shrewsbury, Shropshire
10.2015 - 06.2016
- Ability to confidently use Digital Services, i.e. MS Word, Excel, Outlook and Social Media.
- Able to provide administrative support, including scheduling appointments, taking minutes at meetings and providing statistical information within agreed time scales.
- Experience in mentoring colleagues and people on work experience, monitoring progress and writing references.
- Confident and professional telephone manner and face to face interviewing skills.
- Used to working quickly under pressure, often according to complex rules and procedures.
- Achieving and delivering results within deadlines.
Assistant Work Coach
DWP, Shrewsbury Jobcentre
Oswestry, Shropshire
05.2013 - 10.2015
- Carrying out fortnightly job search reviews, using communication skills, both oral and written, to explain often complex information and ensuring criteria for receiving JSA was met within 5 minute intervals.
- Deputy Finance Officer, ensuring records were accurately kept for cash flow.
- Also responsible for security items including travel warrants, vouchers and smart/ID cards.
- Responsible for working on schedules, arranging mandatory appointments by phone and in writing after interpreting and applying complex written information relating to policies and procedures in order to decide which appointment was appropriate.
Personal Advisor
DWP, Oswestry Jobcentre
Oswestry, Shropshire
10.2011 - 05.2013
- Managed own caseload of job seekers, offering support and advice to underpin claimants' commitment to job search activities.
- Proactively developed local labour market knowledge and provision provided by partners in order to assist claimants secure employment.
- Responsible for the level, frequency and intensity of contact with each claimant and managing own diary.
- Accountable for decisions made during interviews with claimants to help move back them back into sustained employment or prepare for work, taking into account the individuals' skills and barriers.
Fortnightly Jobsearch Review Officer
DWP, Shrewsbury JCP
10.2007 - 10.2011
Administration Officer
DWP/Benefits Agency, Whitehall, Shrewsbury
07.1999 - 10.2007
- Working on the Notional State Pension Scan. Checking State Pension and Pension Credit screens, comparing information held, paying great attention to detail.
- Local Service Co-ordinator; providing administrative support for colleagues through scheduling visits, providing support for meetings and undertaking general office duties.
- Accurately entering all referrals onto LSS (Local Service System), working with Customer Liaisons Managers to ensure they have sufficient booked visits having regard to cost effective route planning and targets.
- I.S./MIG Processor; processing New Claims.
Administration Officer
DWP/Benefits Agency, Basingstoke and Winchester BA
07.1991 - 07.1999
- RP Processor; processing new claims for Retirement Pension and Widows Benefit.
- Local Child Support officer; checking applications and gathering information to allow maintenance assessments to be calculated.
- Administrative Assistant; filing, linking post; dealing with Child Benefit correspondence and general office duties.
Education
Diversity and Equality NCFE - Level 2
Solihull College
Solihull 05.2010 - 07.2010
Introduction to computers - Level 1
Future Training Services
Winchester 08.1992 - 08.1992
Office Procedure and Keyboard Skills - Level 1
Cricklade College and Andover & Basingstoke Training LTD
Winchester, Hampshire 02.1992 - 04.1992
Skills
- Healthcare systems understanding
- Healthcare regulations understanding
- Clinical systems usage
- Clinic workflow understanding
- Adapting to change
- Patient communication
- Medical record-keeping
- Data protection act understanding
- Professional phone etiquette
Languages
German
Native
English
Fluent
Timeline
Medical Administrator for Care of the Older Adult, Stroke and Dermatology
NHS Shrewsbury and Telford Hospital Trust
03.2021 - 09.2025
Clerical Officer Endoscopy Booking office
NHS Shrewsbury and Telford Hospital Trust
08.2016 - 03.2021
Assistant Employer Advisor
DWP, Shrewsbury
10.2015 - 06.2016
Assistant Work Coach
DWP, Shrewsbury Jobcentre
05.2013 - 10.2015
Personal Advisor
DWP, Oswestry Jobcentre
10.2011 - 05.2013
Diversity and Equality NCFE - Level 2
Solihull College
05.2010 - 07.2010
Fortnightly Jobsearch Review Officer
DWP, Shrewsbury JCP
10.2007 - 10.2011
Administration Officer
DWP/Benefits Agency, Whitehall, Shrewsbury
07.1999 - 10.2007
Introduction to computers - Level 1
Future Training Services
08.1992 - 08.1992
Office Procedure and Keyboard Skills - Level 1
Cricklade College and Andover & Basingstoke Training LTD
02.1992 - 04.1992
Administration Officer
DWP/Benefits Agency, Basingstoke and Winchester BA
07.1991 - 07.1999
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