Nin Kaley
Bromley,Kent
Summary
Highly organised and diligent professional with extensive experience in office management and administration. Demonstrates excellent communication, time management, and customer service skills. Proficient in IT equipment and software, including Microsoft Office, with a strong understanding of database management and human resources procedures. Adept at process implementation, travel arrangements scheduling, supply ordering, staff training facilitation, invoicing and billing. Committed to efficient records keeping and data management while maintaining a flexible attitude to work.
Overview
29
29
years of professional experience
Work history
Office Administrator
Kindred Ltd
Bromley, Kent
2023.02 - 2025.06
- Maintained proficiency in Microsoft Office Suite to optimise administrative operations.
- Streamlined office operations through implementation of effective filing systems.
- Demonstrated organisational skills by creating welcoming environments with creative displays.
- Managed physical and digital office files, ensuring efficient retrieval.
- Handled phone calls and monitored main email inbox with professionalism.
- Addressed complaints by directing them to appropriate personnel for prompt resolution.
- Monitored inventory of office supplies, placing orders within budget constraints.
- Scheduled and coordinated management meetings via Teams to improve communication.
Professional Teaching Partner/ Unqualified Teacher
Spring Trust
2017.08 - 2021.01
- Maintained the teaching environment, adhering to health and safety standards while to stimulating children.
- Contributed to the planning and implementation of programs in conjunction with other staff members.
- Heavily supported small groups of children with additional needs or language barriers (SEN/EAL).
- Observed and recorded pupils progress in accordance with School policies and GDPR regulations.
- Having a key knowledge in the safeguarding procedure.
- Prepare for and meet parents for open evenings.
- Keep displays relevant and up to date.
Senior Office Manager
HTA Architects
2007.06 - 2008.08
- Managed the budget and monitored office expenditure, including creating systems to manage the budget.
- Managed the recruitment process, including training new members of staff.
- Created and implemented filing systems, spreadsheets and databases.
- Managed internal relations, including resolving disputes and problems.
- Oversaw payroll, invoices and payments in a timely and efficient manner.
- Maintained employee records, provided administration support, managed diaries and recorded and handled customer queries and complaints.
Customer Manager
NatWest Bank
2003.02 - 2007.05
Senior Receptionist
Tesco PLC
1996.09 - 2002.08
Education
BTEC National Diploma - Business and Finance
WT College
2001.04 -
GCSE's -
W.S. School
2001.04 -
BA Honours - Marketing
T.V University
2001.04 -
Skills
- Communication and customer service
- Office administration and management
- Microsoft Office proficiency
- Database management
- Human resources processes
- Multi-tasking skills
- Staff training
- Invoicing and billing
Affiliations
- Gardening, cooking
Additional
On DBS update service
Food safety and Hygiene level 2 June 2025
Health and Safety in the workplace June 2025
Safeguarding level 2 June 2025
Home Office Prevent Duty training Feb 2025
Timeline
Office Administrator
Kindred Ltd
2023.02 - 2025.06
Professional Teaching Partner/ Unqualified Teacher
Spring Trust
2017.08 - 2021.01
Senior Office Manager
HTA Architects
2007.06 - 2008.08
Customer Manager
NatWest Bank
2003.02 - 2007.05
BTEC National Diploma - Business and Finance
WT College
2001.04 -
GCSE's -
W.S. School
2001.04 -
BA Honours - Marketing
T.V University
2001.04 -
Senior Receptionist
Tesco PLC
1996.09 - 2002.08