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Technology is a hobby of mine, and Nothing makes me happier than finding out about the newest technical advancements that can help me succeed and work more productively. Graduated master’s student in Information Science. Knowledge of Coding, Databases, Networking, IT support, Automation, and cloud technology (Azure, AWS). Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Dynamic IT Support Engineer at V LINK SYSTEMS PVT LTD with proven expertise in maintaining critical cyber infrastructure for NLC Tamilnadu Power Ltd. Skilled in configuring and maintaining switches and routers, as well as troubleshooting, technical support, and system maintenance. Experienced in managing communication systems, including PBX, RF, two-way radios, and video conferencing, to ensure seamless connectivity. Proficient in Windows Server administration, firewall management, and preventive maintenance. Strong problem-solver with a focus on system reliability, security, and operational efficiency.

With 13 years of hands-on experience in IT administration, extensive technical expertise is applied to effectively manage and optimize IT systems. Certifications, including CCNA, MCSE, Office 365 Administration, and Azure Active Directory, enable oversight of complex networks, cloud solutions, and system infrastructures. A proactive, detail-oriented approach ensures seamless IT operations in alignment with industry best practices. The proven track record includes implementing innovative solutions, enhancing system performance, and minimizing downtime, significantly contributing to organizational productivity and success. A strong focus on problem-solving and continuous improvement drives efficiency in diverse IT environments.

 Experienced Support Engineer familiar with user support and root cause analysis. Advanced knowledge of IT Support operations and dedication to see issues through to end. Works well in remote and desk-side environments.  Skilled IT Support Engineer successful at using judgment and advanced technical acumen to make positive impact on IT . Forward-thinking and resourceful professional with diligent mindset and disciplined approach. Subject Matter Expert in IT Technical support.  Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert IT Technical and Software user support. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.  Competent IT Engineer well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns.  Results-oriented Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.  Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.  Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Administration position. Ready to help team achieve company goals. 

Nimra Iqbal

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IT Support Engineer

Security Officer

Internee

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Masters of Science - Management

Bachelors of Science - Software Engineering

Intermediate - Pre Engineering

Matriculation - Science

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Security Officer

IT Support Engineer

Internee

Masters of Science - Management

Bachelors of Science - Software Engineering

Intermediate - Pre Engineering

Matriculation - Science

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