Nilsa Jacob
Portstewart,Causeway Coast and Glens
Summary
Dedicated healthcare professional with a strong foundation in adapting to patient needs and a comprehensive understanding of physiological knowledge. Proficient in elderly care, including personal hygiene maintenance assistance and effective communication with dementia patients. Demonstrates expertise in blood pressure measurement and upholding healthcare ethical standards, while providing support to family members. Committed to enhancing patient well-being and pursuing opportunities to further develop skills in patient-centred care.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Floor staff member
Awaken north coast LTD
Portstewart, Causeway Coast and Glens
2025.09 - Current
- Delivered excellent service by handling customer complaints professionally and efficiently.
- Maintained high standards of personal presentation, reflecting positively on business image.
- Managed queues effectively during peak hours, decreasing wait times.
- Engaged with customers proactively leading to an enhanced shopping experience.
Crew member
McDonald's
Coleraine, Causeway Coast and Glens
2025.07 - 2025.09
- Handled high-pressure situations calmly providing solutions promptly.
- Managed inventory levels for efficient operations during peak hours.
- Participated in regular stock takes helping manage supplies efficiently.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
Warehouse operator
Amazon
Lutterworth, Leicestershire
2024.09 - 2025.02
- Loaded lorries to facilitate prompt delivery schedules.
- Assisted in inventory management, ensuring accurate records were kept.
- Handled fragile goods delicately, minimising product damage during transport.
- Picked orders accurately, reducing instances of return or exchange.
- Kept clean work areas, promoting better productivity and safety standards.
- Operation of conveyor belts ensured timely sorting of packages.
Education
Bachelor of Science - Health Care
AWH College
Calicut 2014.09 - 2021.02
Skills
- Adapting to patient needs
- Physiological knowledge
- Healthcare ethical standards understanding
- Blood pressure measurement
- Elderly care proficiency
- Supporting family members
- Personal hygiene maintenance assistance
- Communicating with dementia patients
Timeline
Floor staff member
Awaken north coast LTD
2025.09 - Current
Crew member
McDonald's
2025.07 - 2025.09
Warehouse operator
Amazon
2024.09 - 2025.02
Bachelor of Science - Health Care
AWH College
2014.09 - 2021.02