Analysed and evaluated marketing research data and applied to customer base
Planned and developed marketing strategies
Co-ordinated with product management on product design
Developed tactical sales support materials
Participated in the development of business strategies
Responsible for quality and consistency of information, upkeep and distribution of marketing database information
Introduced new ideas for training and management of European Business Units
Developed and executed a unilateral approach to the internal processes of the business
IT program creation and training of software throughout European market
European turnover £23 million
Estimator
Savile Row Projects Ltd
2022.04 - 2023.12
Project Manager
TikTok UK
2021.09 - 2022.03
Planned directed, and co-ordinated activities of designated project to ensure that the aims, goals and objectives specified for the project, were accomplished in accordance with prescribed priorities, time limitations and funding conditions
Reviewed project proposal plans and determined methods and procedures for its accomplishment
Developed staffing plan and established schedules
Assignment of site personnel, designated responsibilities, directed and co-ordinated activities of project and established budget control system
Reviewed project reports on status of each phase and modified schedules as required
Prepared project status reports for management
Liaised with project personnel to provide technical advice and assisted in problem solving.
Project Manager
EY UK, Ernst & Young
2021.01 - 2021.08
Created and executed a road map for 3,000 staff to work from home following the Covid crisis
Responsible for data collecting of all EY UK staff
Procured & monitored volumes of desking & seating requirements, including all home working accessories
Liaised with a 3rd party logistics company to execute the delivery & installation thereof
Maintained spreadsheet records of evidence of deliveries for invoicing submittal
Performed all other related administrative and operational duties as required.
Specialist
Covid Shutdown
2020.03 - 2020.12
For partition wall, room-in-room and acoustic systems
Prepared full tender proposal preparation including cost and margin analysis
Carried out post contract analysis where required
Specified product using construction & estimating design software
Attended meetings required in relation to tender submissions or sales opportunities
Negotiated sales contracts in conjunction with sales personnel
Negotiated sub-contract packages and issued to the Procurement Department
Answered post-tender questions in conjunction with sales personnel
Assisted with valuations & final accounts
Established and operation of quotation systems and procedures.
Project Manager
Knoll International Ltd
London
2019.02 - 2020.03
Global Office Furniture Design & Manufacturer
Project Management of Microsoft's second largest site outside of the US in Israel
Project value €4 million
Overall responsibility for the specification, design, product engineering, delivery, shipping and installation of 3,000 workstations
Central point of contact between Microsoft's Project Management Team in Israel and the US, Knoll's dealer in Israel, the Knoll London Global Division, Knoll's European factories, and third party suppliers
For partition wall, room-in-room and acoustic systems
Assisted and supported the Sales Director in all aspects of tender/bid returns
Scaled construction drawings and provide the best NBS specification
Formatted and created bill of quantities and cost build ups
Worked with the Operations team in the execution of the project won
Expanded and implemented the company's database, project tracking, handover schedules, operation and maintenance manuals.
Freelance Consultant
2010.01 - 2011.01
Start up business for Atkinson Contract Services (ACS) - Logistics & Installations
Assisted with a complete new set up strategy; development, introduction and application allowing ACS to become a furniture dealership and achieve Knoll dealer partner status
Identified and executed all aspects of administration between ACS and the furniture manufacturer
Quotations, order entry and tracking, shipping, project installation, invoicing, profit and loss schedules
The implementation and training of IT software for furniture space planning, product take offs, procurement & invoicing
Created a project database for virtual filing of all details pertaining to a project; layout drawings, specifications, quotations, order confirmations, invoicing and correspondence
Project management and installation of all successful bids won.
Freelance Consultant
2009.01 - 2010.01
Advised manufacturing companies surrounding their environmental impact and sustainability programme
Worked in line with The Carbon Trust initiatives in reducing a company's carbon footprint
Developed reports in line with DEFRA requirements and establish current legislation surrounding manufacturing emissions and Health and Safety.
Global
Knoll International Ltd
2007.09 - 2009.01
European Export Procurement Liaison Manager
2005.02 - 2007.09
Central point of contact for all European Business Units
Managed and co-ordinated major projects
Established timelines between overseas factories and overall project delivery
Co-coordinated new product enhancements with internal designers and engineers
Implemented and managed cost centre reports for European markets
Provided liaison between, London, Paris, Milan and Brussels
Maintained and adhered to the customer overall project objective whilst ensuring that the needs of the business units and factories were met in executing the final result
European Turnover £21 million.
Project Manager
CitySpace UK Ltd
London
2000.11 - 2005.02
Planned directed, and co-ordinated activities of designated project to ensure that the aims, goals and objectives specified for the project, were accomplished in accordance with prescribed priorities, time limitations and funding conditions
Reviewed project proposal plans and determined methods and procedures for its accomplishment
Developed staffing plan and established schedules
Assignment of site personnel, designated responsibilities, directed and co-ordinated activities of project and established budget control system
Reviewed project reports on status of each phase and modified schedules as required
Prepared project status reports for management
Liaised with project personnel to provide technical advice and assisted in problem solving
UK turnover £17million
Project highlights:-
The BBC Media Centre
Managed and delivered 3,000 workstations, including the overall management of seven other furniture companies involved in the supply of internal soft furnishings, storage and lighting
Project value £3 million
GlaxoSmithKline
Managed their new headquarters re-location for the merger of Glaxo and SmithKline Beecham
3,500 workstations
Project value £2 million
Cisco Systems
Responsible for new headquarters and re-location of two sites.500 workstations
Project value £1.5 million, F&S Importers London Procurement and import administrator
Account Manager
1998.07 - 2000.11
Managed and maintained cross boarder European/US client relationship
Designed and implemented necessary procedures to ensure consistency of corporate procurement between countries
Co-ordinated change move management and up-keep of cost centre reports
Developed client requirements alongside architectural space planning and project cost accounting
Handled warranty issues, claim procedures and service works
Clients include; MBNA, Bank of America, Bank of New York, Walt Disney
European Turnover £15 million
Sales Administration Manager
1996.06 - 1998.07
Supervised a staff of five in a sales administration/customer service capacity
Delivered sales support to the UK sales division, responding to and collating of client tenders, creation of quotations, order entry input and liaison with overseas factories
Monitored shipments, set up deliveries and established works with installation team
Responsible for after sales service care, resolving warranty and claim issues.
Education
Industry, French & Italian -
Chamber of Commerce
undefined
Lumiére Lyon University
1986
Cambridge Certificate in English Language Teaching - undefined
Kingsway Princeton College
1985
CELTA - undefined
St James Secondary School
1983
Timeline
Estimator
Savile Row Projects Ltd
2022.04 - 2023.12
Project Manager
TikTok UK
2021.09 - 2022.03
Project Manager
EY UK, Ernst & Young
2021.01 - 2021.08
Specialist
Covid Shutdown
2020.03 - 2020.12
Project Manager
Knoll International Ltd
2019.02 - 2020.03
Administration Manager & Estimator
Savile Row Projects Ltd
2013.09 - 2018.12
Specialist
2011.02 - 2013.09
Freelance Consultant
2010.01 - 2011.01
Freelance Consultant
2009.01 - 2010.01
Global
Knoll International Ltd
2007.09 - 2009.01
European Export Procurement Liaison Manager
2005.02 - 2007.09
Project Manager
CitySpace UK Ltd
2000.11 - 2005.02
Account Manager
1998.07 - 2000.11
Sales Administration Manager
1996.06 - 1998.07
Marketing Projects Manager
Industry, French & Italian -
Chamber of Commerce
undefined
Lumiére Lyon University
Cambridge Certificate in English Language Teaching - undefined
Social Media Marketing Manager & Special Projects at Bluebonnet Pediatric TherapySocial Media Marketing Manager & Special Projects at Bluebonnet Pediatric Therapy