NILA JAMES
Newport,UK
Summary
Highly skilled professional with expertise in Ms Word, Ms Excel, and Ms PowerPoint. Demonstrates strong communication abilities, attention to detail, and exceptional customer service skills. Proficient in record keeping, maintaining confidentiality, and effective teamwork. Adept at organisation, multitasking, and inventory management. Committed to leveraging these skills to contribute to a dynamic team environment and achieve organisational goals.
Offering strong communication and organisational skills combined with background in customer service and healthcare environments. Knowledgeable about managing prescriptions, providing patient support, and maintaining accurate records. Ready to use and develop skills in patient care, medication management, and teamwork in Trainee Pharmacy Dispenser role.
Overview
6
6
years of professional experience
Work history
Fr Muller's Medical College Hospital
Mangalore, India
2018.08 - 2019.08
- Printed prescription labels with accurate patient, contents and dosage advice.
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Streamlined pharmacy operations to improve efficiency.
- Supported team of pharmacists and technicians to deliver smooth clinical and distributive service.
- Followed instructions in methodical way to minimise risk of errors.
- Checked inbound pharmacy stock met quantities listed on delivery records.
- Cleaned equipment and containers between use to avoid cross-contamination.
Trainee pharmacist
Thampis Medicals
Pooyappally, India
2019.09 - 2023.02
- Dispensed medications by correctly compounding, packaging and labelling medicines.
- Maintained confidential patient records in line with data protection laws.
- Received and unpacked incoming stock, checking inventory against invoice.
- Recorded completed tasks using established practices.
- Assisted senior pharmacists, resulting in increased productivity.
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Worked under supervision of licensed pharmacist by shadowing, asking questions and responding to feedback.
Chief pharmacist
Gayathri medicals
Edappally, India
2023.02 - 2023.08
- Led team of pharmacists for improved patient care.
- Worked with other healthcare professionals to review quality of drugs.
- Interpreted and processed medication orders, maintaining stock of medications and supplies for expected demand.
- Facilitated seamless transition to digital records management system for increased efficiency.
- Provided expert advice on medication use and dosage, promoting safe practices.
- Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
- Developed and maintained strong relationships with healthcare professionals for collaborative working environment.
Team Member
Kfc
Newport, Newport
2023.11 - 2024.03
- Assisted in stock take, maintaining sufficient inventory at all times.
- Planned activities schedule for assigned group and facilitated smooth transitions to meet planned arrival times.
- Prioritised tasks to contribute to seamless team workflows and reduce impact of obstacles.
- Helped to prepare and plate food orders for quick service.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
Carer worker
Upscale + Ltd
Newport, Newport
2024.03 - 2024.06
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Aided clients with bedtime routines, washing and dressing.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Positioned, lifted and transported patients with limited mobility.
- Enhanced patient comfort by performing personal care tasks such as bathing, dressing, and grooming.
Accounts assistant
Vectra Management Consultancy
Filton, South Gloucestershire
2024.06 - Current
- Enhanced financial efficiency by streamlining invoice processing.
- Prepared detailed financial reports for improved decision making.
- Kept up-to-date general ledger, balancing out transactions.
- Conducted bank reconciliations regularly to maintain accurate records.
- Managed payroll by tracking employee hours and entitlements.
- Reconciled all company accounts, including credit cards and expenses.
- Prepared Excel spreadsheets to track banking transactions and financial performance.
Education
10th -
Mar Baselios Senior Secondary School
2010.01 - 2011.01
12th (bio- maths) - bio- maths
Mar Baselios Senior Secondary School
2011.01 - 2013.01
Pharm D (Doctor of Pharmacy) - Pharmacy
Karavali College Of Pharmacy
India 2013.09 - 2019.09
Master of Science - Applied Public Health
Cardiff Metropolitan University
Cardiff 2023.09 -
Skills
- Ms Word
- Ms Excel
- Ms Power point
- communication
- Detailed oriented
- Customer services
- Record keeping
- Confidentiality
- Teamwork
- Organization
- Multitasking
- Inventory management
- Pharmacology knowledge
- OTC medicines knowledge
- Record keeping accuracy
- Blood pressure monitoring
- Pharmacovigilance reporting
- Advanced IT proficiency
- Drug stock management
- Supporting pharmacy operations
Custom
I hereby declare that all the statement given above are true to my knowledge.
Timeline
Accounts assistant
Vectra Management Consultancy
2024.06 - Current
Carer worker
Upscale + Ltd
2024.03 - 2024.06
Team Member
Kfc
2023.11 - 2024.03
Master of Science - Applied Public Health
Cardiff Metropolitan University
2023.09 -
Chief pharmacist
Gayathri medicals
2023.02 - 2023.08
Trainee pharmacist
Thampis Medicals
2019.09 - 2023.02
Fr Muller's Medical College Hospital
2018.08 - 2019.08
Pharm D (Doctor of Pharmacy) - Pharmacy
Karavali College Of Pharmacy
2013.09 - 2019.09
12th (bio- maths) - bio- maths
Mar Baselios Senior Secondary School
2011.01 - 2013.01
10th -
Mar Baselios Senior Secondary School
2010.01 - 2011.01