Nikola Ungurian
Bradford,Lancahsire
Summary
Customer service and retail operations experience performing shop-floor cleaning, shelf restocking, and product date verification. Processed cash and card transactions while supporting daily checkout and customer needs. Resolved customer issues to improve satisfaction and maintain service standards.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Social media manager
EWF Limited Creative
Bradford
2025.02 - 2026.03
- Created engaging content to attract and retain followers across various social media channels.
- Managed multiple social media accounts, responded to customer inquiries, and moderated comments to foster community engagement.
- Reposted videos to enhance visibility and captured video content for social media platforms to drive user interaction.
Actor
EWF Limited
Bradford
2024.10 - 2026.03
- Mypeshawar, and Shakebee. Engaged with a large audience during Tik Tok live sessions
- Participated in social media videos to promote restaurants such as Mr Ts. Dixonsmilkices.
- Addressed customer inquiries about brand products during live sessions, enhancing customer engagement.
Front of house staff
Mr T's
Bradford
2025.12 - 2026.02
- Processed customer orders and managed cash and card transactions while maintaining shop cleanliness to ensure a positive customer experience.
- Took orders, processed cash and card
- Transactions, and maintained cleanliness
- Restocked items, and packaged orders.
- Restocking shelves, checking product
- Performed cleaning tasks on the shop floor daily.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Participated in team discussions to enhance retail operations and improve service delivery.
- Gained experience in retail performing
- Customers. Further developed skills in a
- Well-known restaurant, Mr T's, where I
- Enhancing overall satisfaction
- Dates, handling cash, and engaging with
Education
A-Levels - Sociology
New College Bradford
Bradford2026-01
GCSEs - Maths
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - English Language
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - English Literature
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - Triple Science
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - Religious Education
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - Design Technology
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - Business
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - Polish
St Bede's & St Josephs Catholic College
Bradford2024-01
GCSEs - History
St Bede's & St Josephs Catholic College
Bradford2024-01
BTEC - Applied psychology
Bradford New College
Bradford2026-07
A-Levels - Criminology
New College Bradford
BradfordSkills
- Customer service
- Money handling
- Content creation
- Social media managing
- Social media management
- Audience engagement
- Brand promotion
- Video editing
- Communication skills
- Instagram account management
Languages
English
Polish
Custom
Shop assistant and cashier, Gained experience in retail performing tasks such as cleaning the shop floor, restocking shelves, checking product dates, handling cash, and engaging with customers. Further developed skills in a well-known restaurant, Mr T's, where I took orders, processed cash and card transactions, and maintained cleanliness. Effectively resolved customer issues, enhancing overall satisfaction.
Timeline
Front of house staff
Mr T's
2025.12 - 2026.02
Social media manager
EWF Limited Creative
2025.02 - 2026.03
Actor
EWF Limited
2024.10 - 2026.03
A-Levels - Sociology
New College Bradford
GCSEs - Maths
St Bede's & St Josephs Catholic College
GCSEs - English Language
St Bede's & St Josephs Catholic College
GCSEs - English Literature
St Bede's & St Josephs Catholic College
GCSEs - Triple Science
St Bede's & St Josephs Catholic College
GCSEs - Religious Education
St Bede's & St Josephs Catholic College
GCSEs - Design Technology
St Bede's & St Josephs Catholic College
GCSEs - Business
St Bede's & St Josephs Catholic College
GCSEs - Polish
St Bede's & St Josephs Catholic College
GCSEs - History
St Bede's & St Josephs Catholic College
BTEC - Applied psychology
Bradford New College
A-Levels - Criminology
New College Bradford