Nikola Napiorkowska

Dedicated professional with expertise in customer service, document management, and office management. Demonstrates strong skills in email correspondence, conflict resolution with customers, and financial record keeping. Known for positivity and enthusiasm, effectively executing reception duties while maintaining a high standard of service. Career goal includes advancing in roles that leverage these competencies to enhance organisational efficiency.

Interested in a role where I can expand my knowledge and push myself further. Used to juggling numerous different tasks and dealing with staff-issues.

• Gym
• Running
• Nutrition
• Travelling
• Reading

I am always looking for something which stimulates my mind and enjoy being in a profession where I can constantly strive for more.

I'm used to working in fast-paced settings such as Table Table, where a lot of time we struggled for staff therefore problem-solving had to come natural. In many instances we were very short-staffed meaning we were under-pressure during events, St Ledger being one and although a difficult situation arose, we worked as a team to maintain a positive attitude and deliver as well as we could.

I've been in employment since the age of 16, working alongside college, I would describe myself as very driven.

I've got experience in other professions which I left out due to being short-term, such as call-centre which I worked during Covid as Florida Tanning was shut at the time, this also expanded my skills as it required constant cold-calling and trying to sell a product whilst dealing with difficult customers on the other line, we were monitored closely by our mentors to assure we still carried out a positive, professional attitude who still pushed us to end with a result, it was solely commission based therefore only results brought in reward with results.

At Table Table, eventually I was offered a coming up team-leader role where I took charge and worked my way up to deal with the finances and banking. I had to ensure each of the daily jobs were completed and everything was spot on and approved by the guidelines.

I took it upon myself to learn the kitchen side of the job also, as in many instances we had been left without a chef and we had to ensure food / service was still carried out exceptionally.