Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikola Kalasova

Morpeth

Summary

Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings a wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.

Overview

6
6
years of professional experience

Work History

INTERPRETER

Self-employed
06.2023 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Communicated with clients to understand interpreting needs and provide the best service possible.
  • Maximized quality control of translated documents.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

GENERAL MANAGER / CEO

SOBER IN THE GARDEN
09.2022 - Current
  • Demonstrated strong problem-solving skills to identify and resolve complex issues impacting operations.
  • Evaluated personnel performance regularly using objective metrics while providing constructive feedback when necessary.
  • Managed financial resources prudently in order to ensure successful budgeting processes for multiple departments.
  • Coached team leaders on best practices for developing collaborative work environments that foster productivity.
  • Engaged in media obligations and public relations to serve the company's best interest and community alike.
  • Contributed significantly towards fundraising activities for various social causes around the world.

TRAINEE SUPERVISOR

The Telegraph, Fuller Smith & Turner PLC
09.2019 - 07.2021
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Acted as a mentor for junior team members by providing guidance on work processes and best practices.
  • Developed strategies to improve the efficiency of operations and maximize staff productivity.
  • Resolved customer complaints in an efficient manner by identifying root causes and implementing effective solutions.
  • Ensured compliance with company policies and procedures related to safety, security and quality control standards.
  • Monitored inventory levels for supplies needed for daily operations

HOTEL STAFF MEMBER

Welness Hotel Penernhoff
12.2018 - 05.2019
  • Stored guest valuables in safe and individual boxes for security.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

OFFICE ASSISTANT - BUYER

MP elektronik technologie
03.2018 - 12.2018
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Interacted with customers by phone, email, or in person to provide information.
  • Worked closely with the accounting team to reconcile accounts receivable and payable records on a monthly basis.
  • Coordinated travel arrangements for employees; booking flights, hotels and car rentals as needed
  • Utilized Microsoft Office applications including Excel, Word, PowerPoint, Access, Outlook.

Education

No Degree - Law And Pratice

Teesside University
Middlesbrough, United Kingdom
05.2025

Diploma - Language Interpretation And Translation

South Thames College
London
06.2023

Diploma - Teaching Assistant Level 2

New Skills ACADEMY
United Kingdom
05.2023

Higher Diploma - Management And Tourism

Higher Technical School of Economics And Health And Secondary School
Czech Republic
05.2013

Skills

  • Customer Retention
  • Vendor Sourcing
  • Legal Writing
  • Audio Transcript
  • Fluent in Czech, English, Slovak
  • Complaint Resolution
  • Conflict Mediation

Timeline

INTERPRETER

Self-employed
06.2023 - Current

GENERAL MANAGER / CEO

SOBER IN THE GARDEN
09.2022 - Current

TRAINEE SUPERVISOR

The Telegraph, Fuller Smith & Turner PLC
09.2019 - 07.2021

HOTEL STAFF MEMBER

Welness Hotel Penernhoff
12.2018 - 05.2019

OFFICE ASSISTANT - BUYER

MP elektronik technologie
03.2018 - 12.2018

No Degree - Law And Pratice

Teesside University

Diploma - Language Interpretation And Translation

South Thames College

Diploma - Teaching Assistant Level 2

New Skills ACADEMY

Higher Diploma - Management And Tourism

Higher Technical School of Economics And Health And Secondary School

Similar Profiles

CREATE PROFILE
Nikola Kalasova