Niko Madajczyk
Summary
Experienced and highly motivated individual with a passion for music production, 3D design and programming. I bring a unique set of skills and creativity to the table as a self-taught music producer and Blender designer. With a drive to constantly learn and improve, I have honed my expertise through years of practical experience, successfully undertaking notable projects in both music production and 3D design. I thrive on embracing new learning opportunities and have actively sought out online courses, workshops, and self-initiated projects to expand my knowledge and skills. With my strong passion and dedication, I am ready to contribute my unique blend of talents to future endeavours.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Service Assistant
Morrisons
07.2023 - Current
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers.
- Proficiently managed cash transactions, operated cash registers, and maintained precise cash drawer accountability.
- Effectively maintained product availability and store organization by stocking shelves and ensuring a tidy shopping environment
- Collaborated seamlessly with colleagues to complete tasks efficiently and readily adapted to cover shifts as needed.
- Demonstrated strong problem-solving skills by resolving customer complaints and handling unexpected situations with composure and efficiency.
Sales Assistant
Cooplands
09.2022 - 07.2023
- Gained experience in customer service and sales by providing high-quality service to customers in a busy bakery/cafe environment.
- Operated cash registers, handled cash transactions, and ensured accurate till counts at the start and end of each shift.
- Prepared and served food and beverages to customers in the cafe, including making sandwiches, brewing coffee, and managing inventory.
- Maintained a clean and organized store environment, including regularly cleaning equipment and work areas, and restocking shelves and displays.
- Developed interpersonal skills through building rapport with regular customers, handling customer complaints, and providing recommendations on products and menu items.
Crew Member
McDonald's
03.2021 - 06.2022
- Provided excellent customer service by greeting customers, taking orders, and resolving any issues in a timely and friendly manner.
- Prepared and cooked food products according to company standards and customer requests, ensuring quality and freshness.
- Operated cash registers and handled cash transactions with accuracy and efficiency.
- Maintained a clean and organized work environment by following safety and sanitation procedures.
- Demonstrated knowledge of menu items, promotions, and special offers to assist customers in making informed decisions.
- Completed assigned tasks such as restocking supplies, cleaning equipment, and performing opening and closing procedures.
Sales Assistant
Salvation Army
09.2018 - 09.2019
- Assisted customers with purchases and provided excellent customer service, resulting in positive feedback and increased sales.
- Sorted and organized donations, ensuring that items were priced appropriately and placed on the sales floor in a timely manner.
- Operated the cash register, handling cash and card transactions accurately and efficiently.
- Maintained a clean and tidy sales floor, including regular cleaning and re-stocking of merchandise.
- Participated in inventory management, including tracking stock levels and reporting discrepancies to management.
Administrative Assistant
The Risk Factory
09.2017 - 01.2018
- Created and maintained Excel spreadsheets for tracking volunteer information, event schedules, and other important data.
- Communicated with volunteers through email to coordinate scheduling and ensure a smooth operation of the facility.
- Answered phone calls and greeted visitors in a professional and friendly manner, providing excellent customer service.
- Conducted tours for children, leading interactive scenarios that teach them about the risks of daily life and how to stay safe.
- Assisted in the preparation and execution of events and activities, ensuring that all logistics were taken care of and that everything ran smoothly.
Education
Higher National Certificate - Sound Production
Edinburgh College
Edinburgh 08.2019 - 06.2020
Honours Degree - Computer Science
University of Hull
Hull 09.2021 - 06.2024
Skills
Proficient in Python, C#, and SQL with 3 years of experience, as well as 2 years of experience in C, and 1 year of experience using CUDA
Familiarity with agile development methods and project management tools such as Trello
Strong customer service skills gained through previous experience as a sales assistant and café staff
Strong problem-solving skills and ability to think creatively to find solutions
Excellent communication and teamwork skills developed through working in fast-paced environments
Adaptable and quick learner with a willingness to take on new challenges
Experienced in using software tools for music production and sound design, including Ableton Live, Avid Pro Tools and FL Studio, with combined 7 years of experience
Familiar with using Blender for 3D modelling, design and procedural material generation with 1 year of experience
Timeline
Customer Service Assistant
Morrisons
07.2023 - Current
Sales Assistant
Cooplands
09.2022 - 07.2023
Honours Degree - Computer Science
University of Hull
09.2021 - 06.2024
Crew Member
McDonald's
03.2021 - 06.2022
Higher National Certificate - Sound Production
Edinburgh College
08.2019 - 06.2020
Sales Assistant
Salvation Army
09.2018 - 09.2019
Administrative Assistant
The Risk Factory
09.2017 - 01.2018