Nikki Van Wyk

• Inspected output samples, checking for faults and quality using appropriate methods.
• Assessed and evaluated production personnel compliance with SOPs.
• Conducted thorough quality audits on administrative processes to identify improvement opportunities.
• Monitored compliance with regulatory requirements to mitigate risks and uphold company reputation.
• Analysed production data to predict potential quality failures, proactively addressing issues before they escalated.
• Monitored critical control points in the manufacturing process, preventing potential quality breaches.

• Resolved non-conformance issues promptly, minimizing potential customer complaints.
• Reviewed and prepared packaging sheets for product market release.
• Compiled quality product reports with recommendations presented to senior management.
• Maintained compliance with customer regulations/requirements to enhance competitive advantage.
• Assessed production personnel adherence to standard operating procedures.
• Revised current standard operating procedures for improved efficiency.
• Conducted monthly inspections to enhance production and manufacturing processes.
• Trained to perform internal audits for regulatory compliance.
• Previously, as the production services, monitored raw material levels and liaised with the warehouse to ensure correct material levels for manufacture and production.
• Previously, as the label room controller, I ensured the correct version of components was issued in the right amounts to the correct product lines.

• Ensured high-quality standards by inspecting products prior to dispatch.
• Achieved product targets through proactive management and operational efficiency.
• Progressed to line leader, overseeing production line activities.
• Facilitated onboarding of new staff, training on machinery and best practices.
• Adhered to health and safety regulations by consistently wearing personal protective equipment.

Stayed with the bussiness as manager when it was bought over

• Ensured compliance with food safety procedures and quality control guidelines by overseeing employee tasks.
• Minimized equipment loss through effective restaurant supervision and staff training.
• Established positive relationships with guests and employees using strong interpersonal skills.
• Maintained cleanliness, organization, and sanitation of food and beverage products consistently.
• Identified and addressed operational issues like inventory waste to optimize business performance.
• Handled escalated customer complaints, providing resolutions that fostered loyalty.
• Monitored stock levels and adjusted purchasing quantities and delivery frequency effectively.
• Verified incoming products against company procedures to ensure accuracy.

• Mentored front of house personnel on company policies and customer service techniques.
• Maintained cleanliness, organization, storage, and sanitation of food and beverage products.
• Estimated supply requirements based on historical data and projected business levels.
• Scheduled staff for daily assignments to enhance overall productivity.
• Ensured facility and equipment remained in optimal condition through preventive maintenance.
• Optimized profits by controlling daily food, beverage, and labor costs.
• Assisted in establishment of new restaurant in Southport, continuing with the current location post-acquisition.

• Packaged and labeled items within tight deadlines, completing tasks independently.
• Monitored production processes to ensure compliance with high-quality standards.
• Adhered to health and safety regulations by utilizing personal protective equipment during operations.
• Followed established assembly instructions to achieve efficient job completion.
• Collaborated with team members to sustain line productivity and operational efficiency.
• Maintained organized and clean work areas to enhance workplace safety.
• Assisted colleagues with complex tasks, including machine repairs and troubleshooting.
• Adjusted machine settings according to product specifications, optimizing controls for performance.

• Inquired about guest satisfaction, anticipating additional needs and fulfilling requests promptly.
• Discussed alternative food selections with chef for guests with allergies or gluten-free requirements.
• Assisted servers and dining room hosts by responding swiftly to guest inquiries.
• Delivered exceptional and efficient service, ensuring a welcoming atmosphere.

• Monitored baking processes by placing dough in pans, molds, and sheets, adjusting temperatures as needed.
• Ensured compliance with legal regulations for product labeling and packaging through strict adherence to code dating procedures.
• Maintained safe and sanitary workspace by checking food product temperatures and freshness regularly.
• Cultivated customer awareness by emphasizing fast and friendly service throughout operations.

• Conducted assessments of plant and crop health to identify treatment requirements.
• Executed regular maintenance tasks, including watering, weeding, and feeding plants.
• Cleared pathways of overgrowth and hazards to enhance safety standards.
• Inspected fruit and produce during production to ensure compliance with quality standards.
• Managed daily operations for picking, packing, and dispatching required produce.

• Adapted to diverse work environments, aligning with specific needs and required skills.
• Maintained adherence to health and safety guidelines by consistently wearing personal protective equipment.
• Executed all tasks efficiently and punctually as directed by agency managers.

• Oversaw employees to ensure compliance with food safety and quality control standards.
• Scheduled daily work assignments to enhance productivity across staff.
• Championed guest satisfaction through exceptional dining experiences.
• Coached team members on food safety protocols, customer service, menu knowledge, and up-selling techniques.

• Maximized table turnover and optimized seating for enhanced guest satisfaction.
• Anticipated and addressed guest service needs to ensure positive experiences.
• Resolved issues quickly and escalated significant concerns to management.
• Answered phones professionally while accurately recording and confirming reservations.