Dynamic leader and strategic thinker, excelled as Team Captain at the University of Washington, driving a team of 90 to championship success. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Captain
University of Washington Rowing Team
01.2024 - 06.2024
Collaborated with head coach to discuss collective insights on team culture, drive and mindset to ensure optimal performance.
Managed full university course load, 20 hours of training weekly, and lead a team of 90 women through a successful championship season.
Maintained poise and optimism after setbacks to show teammates how to respond to negative situations.
Engaged with team members individually to understand personal needs whilst setting clear expectations of responsibilities in order to cultivate success.
Enhanced team performance by implementing effective communication and collaboration strategies.
Sales Assistant
Ugg Lifestyle
06.2020 - 06.2021
Focused on exceeding personal sales goals through comprehensive product knowledge and prioritizing customer service.
Worked independently to run the store with tasks including: opening/closing, ordering/processing stock, merchandising, and banking.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Rowing Coach
Pymble Ladies College
09.2018 - 07.2019
Created genuine relationships with athletes to build a supportive and high achieving team environment.
Developed athlete's technical skills through constructive feedback and personal video review sessions
Collaborated with other coaches to create successful race strategies that focused on the strengths of the team.
Achieved a top three finish across all crews, capturing the overall team points trophy for the 2019 season.
Sales Assistant
Cotton On
09.2018 - 10.2019
Understood company values and demonstrated them through positive customer interactions.
Focused on store and personal KPI's to exceed all targets.
Remained calm in busy retail periods to continually ensure the customer experience and sales goals were met.
Managed inventory and worked with team members to ensure the story was a welcoming environment at all times.
Education
Bachelor of Arts - Business And History
University Of Washington
Seattle
06.2024
Skills
Team building: Focused on bringing together the rowing team through events and small activities to develop genuine connections, allowing the team to see greater success
Attention to Detail: Managed the boat house, equipment, and 90 athletes alongside university work
Excellent Communication: Ability to interact with customers and coworkers in a positive way ensuring the needs of all are met
Goal Setting: Pursued rowing to the highest level to attain a full athletic scholarship to a world class university in the United States
Comprehensive customer service skills: Prioritized customer wants and needs to ensure a memorable in store experience
Diligent work ethic: maintained a 34 GPA whilst training on a national championship contending team Member of the Australian rowing team twice
Timeline
Team Captain
University of Washington Rowing Team
01.2024 - 06.2024
Sales Assistant
Ugg Lifestyle
06.2020 - 06.2021
Rowing Coach
Pymble Ladies College
09.2018 - 07.2019
Sales Assistant
Cotton On
09.2018 - 10.2019
Bachelor of Arts - Business And History
University Of Washington
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