Nikki Hogg
1/1 Manion Ave, Rose Bay,NSW
Summary
I moved to Australia 2 years ago after travelling across Asia independently. I have developed my work skills through a broad range of fields, demonstrating my adaptability, diversity range and a 'can do and up for the challenge' positive mentality across many fields. Various employers hae commented on this positive mindset and been pleased with my diligent focus on work and new challenges presented to me across a wide range of divergent work situations. Additionally, my elite athlete/sports background in professional soccer has enhanced my perception on life and taught me to seize every opportunity that presents itself. My passion for mental health and young people also links with my Mental Health and Counselling degree; my focus and experience in this field alongside my drive to help young people makes me determined to use all my life experiences to be a constructive role model in my future career.
I am a dynamic and versatile professional with a proven track record across a range of work fields that required exceptional people services and youth mentorship. Skilled in educational programming and an array of work environments, I have significantly enhanced community engagement, naturally identified safety standards and ensured these are adhered to.
My approach combines active listening and a positive attitude, driving impactful results and fostering strong relationships.
Overview
7
7
years of professional experience
Work History
Scaffolder
Cassowary Coast Scaffolding // Australian Army
01.2024 - 05.2024
- Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.
- Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.
- Demonstrated versatility in scaffold construction by adapting to various architectural designs and requirements.
- Enhanced job site safety by assembling and dismantling safe, secure scaffolding structures.
- Worked under the Australian Army to set up training targets and structures during contracted work.
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Worked in team-focused environment to collaboratively complete projects on time and within budget.
- Disassembled scaffolding and equipment when projects were completed or after each shift according to strict schedules.
Cafe Worker
O Bagel
09.2023 - 12.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
Housekeeper
Star Resorts
08.2023 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Farm Worker
James Menzies
02.2023 - 06.2023
- Collaborated with team members to optimize sorting processes, leading to improved teamwork and job satisfaction.
- Boosted productivity levels with consistent focus on task completion, contributing to the achievement of daily quotas.
- Enhanced workplace safety by maintaining a clean and organized work area, reducing accidents.
- Performed regular equipment maintenance tasks such as cleaning conveyor belts and rollers, prolonging their operational life span and preventing malfunctions.
- Contributed to meeting production goals by consistently adhering to established fruit sorting guidelines and procedures.
Bar Attendant
Canecutter Hotel
03.2023 - 05.2023
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Restocked ice, condiments, and snacks.
Supervisor /FOH Team Member
Nandos
06.2021 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
Youth Mentor Team Leader
National Citizen Service
05.2017 - 09.2020
- Organized workshops on topics such as leadership skills, goal-setting, time management, and problem-solving techniques for improved life outcomes for participating youth.
- Increased youth participation in community events by organizing outreach activities and fostering strong relationships with local organizations.
- Promoted awareness about our services within local communities through marketing campaigns utilizing social media platforms targeting both potential mentors/mentees alike resulting in increased enrollment numbers overall.
- Improved team communication by conducting regular meetings and addressing concerns efficiently.
- Enhanced youth development by implementing engaging and relevant mentoring programs.
- Collaborated with fellow team leaders to develop best practices for effective mentoring strategies that fostered successful outcomes for all participants involved.
- Built trust with parents and guardians through open communication channels, enhancing their involvement in the mentorship process.
- Established partnerships between schools other organizations aimed at expanding reach providing access to additional resources for mentees in need.
- Working with behavourial challenged young people predominantly from socio-economic deprived areas of Sheffied and surrounding districts.
Sports Coordinator
Sheffield College
09.2018 - 09.2019
- Coordinated sports events successfully, ensuring timely scheduling, venue preparation, and equipment availability.
- Cultivated a strong community presence for the sports program by actively engaging with local schools, clubs, and organizations.
- Boosted team morale and cohesion through the organization of team-building activities and events.
- Ensured compliance with league regulations and safety protocols by diligently reviewing rules and guidelines.
- Evaluated the effectiveness of programs on an ongoing basis, making necessary adjustments to ensure continued success in meeting organizational goals.
- Conducted background checks on potential coaches and volunteers in accordance with organizational policies to ensure a safe environment for participants.
- Collaborated with fellow staff members to develop innovative drills and exercises tailored to improve specific skill sets in athletes.
- Developed strong relationships with local schools, fostering partnerships that allowed for increased access to athletic resources for students.
Community Coach
Sheffield United FC & Barnsley FC Foundations
07.2017 - 07.2018
- Managed logistical aspects of large-scale events including budgeting, scheduling and resource allocation.
- Planned activities for community using creativity and available resources.
- Collaborated with local organizations to create partnerships that benefitted the community as a whole.
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Supervised practices and contests, prioritizing safety for participants.
Education
Bachelor of Arts - Mental Health Counseling
Leeds Beckett University
Leeds06.2021
Sport Level 3 National Diploma in Sports -
Balby Carr Academy Of Sport
Doncaster09.2015
High School Diploma -
Dronfield Henry Fanshawe School
Sheffield06.2013
Skills
- Personal Protective Equipment
- Construction safety
- Customer Service
- Alcohol awareness
- Payment Processing
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- Active listener
- Youth supervision
- Mentoring abilities
- Social skill development
- Behavioral Interventions
- Educational Activities
- Special needs understanding
- Youth Programming
- Educational Programs
- Friendly, Positive Attitude
Timeline
Scaffolder
Cassowary Coast Scaffolding // Australian Army
01.2024 - 05.2024
Cafe Worker
O Bagel
09.2023 - 12.2023
Housekeeper
Star Resorts
08.2023 - 09.2023
Bar Attendant
Canecutter Hotel
03.2023 - 05.2023
Farm Worker
James Menzies
02.2023 - 06.2023
Supervisor /FOH Team Member
Nandos
06.2021 - 09.2022
Sports Coordinator
Sheffield College
09.2018 - 09.2019
Community Coach
Sheffield United FC & Barnsley FC Foundations
07.2017 - 07.2018
Youth Mentor Team Leader
National Citizen Service
05.2017 - 09.2020
Bachelor of Arts - Mental Health Counseling
Leeds Beckett University
Sport Level 3 National Diploma in Sports -
Balby Carr Academy Of Sport
High School Diploma -
Dronfield Henry Fanshawe School
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