Nikki Girvan

Work History

Health Improvement Senior Officer

Public Health Agency

Belfast, Down

11.2018 - Current

I enable and facilitate the delivery the strategic priorities of the Making Life Better Publich Health Strategy across the Public Health Agency and Health and Social Care Service, and the wider statutory, community and voluntary sector with particular emphasis on supporting the relevant planning, implementation and service groups
I develop and oversee the delivery of regional and local action plans and ensure appropriate consistency and coordination between local and regional plans.
I build working links with a number of stakeholders including communities and voluntary sector organisations.
I demonstrate strong organizational and time management skills while managing multiple projects.
I have gained strong leadership skills by managing projects from start to finish.
I have developed and maintained courteous and effective working relationships.
I am passionate about learning and committed to continual improvement.
Exercised leadership capabilities by successfully motivating and inspiring others.

Smoking Cessation Specialilst

Southern Health and Social Care Trust

Newry, Down

10.2013 - 01.2018

Resolved problems, improved operations and provided exceptional service.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Skilled at working independently and collaboratively in a team environment.
Strengthened communication skills through regular interactions with others.
Delivered Brief Intervention Training to staff
Delivered smoking cessation clinics to individuals motivated to quit
Led on a service improvement project to embed smoking cessation into the culture of Daisy Hill Hospital
Organised innovative prevention and intervention programmes targetting the public on a range of campaigns including No Smoking Day. World No Tobacco Day, Oral Cancer Month, Lung Cancer Month.
Delivered information sessions to community groups in disadvantaged areas

CAWT Older People's Project Officer

Cooperation and Working Together (CAWT)

Newry, Down

06.2011 - 10.2013

Worked with local communities and other stakeholders to provide a coordinated network of services for older people, enabling them to live independently within their own communities.
Facilitated workshops to collect project requirements and user feedback.
Developed and monitored project schedules, budgets and objectives for successful completion.
Kept senior management well-informed by preparing and presenting project status reports.
Analyzed project data to identify trends and areas for improvement.
Partnered with project team members to identify and quickly address problems.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Allocated project resources to drive productivity and maximize efficiency.
Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
Developed and deepened relationships with key stakeholders.
Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
Monitored deadlines and milestones to keep team on track with project schedule.

Personal and Public Involvement Development Office

Southern Health and Social Care Trust

Armagh, Armagh

10.2008 - 05.2011

Initiated the development, coordination and implementation of user participation within Trust Directorates.
Actively promoted the vision, ethos and concepts of user involvement and volunteering across all aspects of Trust business.
Proved successful working within tight deadlines and a fast-paced environment.
Skilled at working independently and collaboratively in a team environment.
Proven ability to develop and implement creative solutions to complex problems.
Organized and detail-oriented with a strong work ethic.
Completed and submitted monthly and yearly reports to support executive decision making.

Community Development Worker

Southern Health and Social Care Trust

Newry, Down

04.2007 - 10.2008

Developed short- and long term community development strategies to draw businesses and consumers to rural areas.
Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
Conducted online and in person research to identify community development opportunities.
Created educational materials to convey important information to service recipients.
Tracked service activities and outcomes against outlined plans and goals.
Coordinated with different service providers to meet clients' individual needs.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Led group discussions and activities to meet different community needs.
Coordinated and managed volunteer activities for community service projects.
Facilitated community outreach to expand participation and support.
Educated young people about strategies for driving discussions and promoting social changes.

Personal Assistant

Southern Health and Social Care Board

Newry, Down

09.2003 - 08.2008

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained appropriate filing of personal and professional documentation.
Displayed absolute discretion at handling confidential information.
Oversaw personal and professional calendars and coordinated appointments for future events.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Served as point of contact between clients and managerial staff.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.

Personal Secretary

Newry & Mourne Health and Social Services Trust

Newry, Down

01.1998 - 08.2003

Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Established administrative work procedures to track staff's daily tasks.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Managed filing system, entered data and completed other clerical tasks.

Administrative Assistant

Northern Ireland Civil Service

Belfast, Down

01.1996 - 06.1997

Sorted and distributed office mail and recorded incoming shipments for corporate records.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Executed record filing system to improve document organization and management.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Scheduled office meetings and client appointments for staff teams.
Created and maintained databases to track and record customer data.

Conveyancing Secretary

Robert A Mullan & Sons Solicitors

Newry, Down

11.1994 - 01.1996

Filed documents with courts on behalf of attorney.
Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
Produced and filed various legal documents and electronically preserved updated case record system.
Prepared and processed invoices for attorney billing.
Composed contracts, pleadings and motions in accordance with established guidelines.
Diligently edited legal correspondence for grammar and spelling.

Overview

Work History

Health Improvement Senior Officer

Smoking Cessation Specialilst

CAWT Older People's Project Officer

Personal and Public Involvement Development Office

Community Development Worker

Personal Assistant

Personal Secretary

Administrative Assistant

Conveyancing Secretary

Education

Bachelor of Arts - Modern Studies in the Humanities

Certificate in Management Practice - Management

Associate Bachelor's Degree - Modern Studies in the Humanities

Accreditation - Project Management

Level 3 Award - Leadership

GCSE - Maths, English, Spanish, French, History, Biology, Business Studies, English Literature

GCE A Levels - Spanish, French, History

Skills

Voluntary work

Timeline

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