Nikki Gascoigne
Wirral,Merseyside
Summary
Confident leader with strong interpersonal and communication skills, proficient in fostering teamwork and collaboration. Highly adaptable with a knack for problem-solving and decision-making. Proven track record in driving projects to successful completion through strategic planning and resource management.
Overview
14
14
years of professional experience
Work History
Cook and Server
Green Hut
04.2023 - 05.2023
- Maintained clean, safe environment by adhering to sanitation and safety requirements.
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
- Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals.
- Displayed positive and friendly attitude towards customers and fellow team members.
- Wiped down surfaces, cleaned cookware and sanitised utensils to meet health and safety standards.
- Worked with kitchen staff during busy periods to maintain service delivery quality.
- Organised ingredients at start of shift to prepare for expected needs during busy periods.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained optimum temperature in ovens, grills and fryers to correctly cook foods.
- Collaborated with kitchen team to handle high tempo demands and stressful service periods.
Manager
UK Event Cateing
08.2010 - 06.2022
- Managed hiring, onboarding, and training of new catering staff to ensure compliance with standards and best practices.
- Directed staff to stay within food hygiene and safety regulations by closely monitoring staff operations.
- Oversaw ingredient usage to optimise costs and reduce food waste.
- Maintained high standards of food quality by reviewing deliveries, overseeing preparation and monitoring food safety.
- Closely oversaw food prep to ensure chefs created food on time and to customer's required standards.
- Calculated ingredients needed to determine price for services and set budgets.
- Calculated ingredients and portions to fit quantity of customers expected and supply enough food for event.
- Scheduled employees to maintain adequate staffing levels and ensure employee well-being.
- Organised staff schedules to maintain optimal staffing levels and support operations.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Directed staff in daily work assignments to help each achieve goals and uphold company reputation.
- Maintained cleanliness and sanitation across food service, storage and preparation areas.
- Kept food storage and preparation equipment in good working order to maximise safety and cost-efficiency of operations.
- Closely monitored ingredient stock levels in supply rooms, promptly ordering more to keep steady products and consistent inventory.
- Pitched in to help with serving customers and kitchen tasks during peak periods and employee absences.
- Balanced cash registers, reconciled transactions and ensured the daily income was correctly recorded on closing.
- Ran operations successfully according to industry best practices and owner standards.
Lithographer
Beverly China
07.2009 - 07.2010
- Ornamented and glazed pottery by hand-painting, stenciling and airbrushing to acquire range of unique, visually appealing pottery.
- Designed and crafted a wide range of pottery items, including vases, plates, and bowls, tailored to customer specifications.
- Packaged and labeled finished pottery for shipping or storage to maintain product integrity and prepare for delivery.
Education
Certificate of Higher Education - Law with Criminology
University of Chester
Chester01-2026
A-Levels - Access to higher education
Stoke on Trent College
Stoke-on-Trent01-2018
Health and Hygiene level 3
NCASS
Birmingham, BIR01-2018
GCSEs - GCSE English
Stoke-on-Trent College
Stoke-on-Trent01-2018
GCSEs - Art
Longton High School
Stoke-on-Trent01-2009
GCSEs - Mathematics
Longton High School
Stoke on Trent 01-2009
Fire Safety Level 1
First Aid Awards
Drug Awareness level 1
OCN London
Skills
- Food safety compliance
- Inventory management
- Project management
- Budget planning
- Risk assessment
- Quality control
- Time management
- Customer service excellence
- Team leadership
- Staff training
- Delegation skills
- Strategic planning
- Operational resilience
- General office administration
- Office software proficiency
- Communication skills
- Negotiation
- Mentoring and coaching
- Inspiring motivation
- Ethical conduct
- Diplomatic communication
- Leadership skills
- Ethical conduct
- Diplomatic communication
Accomplishments
Invited to attend the historical professional association for barristers, Lincoln’s Inn, for an evening of education and dinner.
Additional Information
Since March 2025 I have become my sons official carer, seeing to my duties as not only a mother but also as a medical caregiver for his disabilities.
Timeline
Cook and Server
Green Hut
04.2023 - 05.2023
Manager
UK Event Cateing
08.2010 - 06.2022
Lithographer
Beverly China
07.2009 - 07.2010
Certificate of Higher Education - Law with Criminology
University of Chester
A-Levels - Access to higher education
Stoke on Trent College
Health and Hygiene level 3
NCASS
GCSEs - GCSE English
Stoke-on-Trent College
GCSEs - Art
Longton High School
GCSEs - Mathematics
Longton High School
Fire Safety Level 1
First Aid Awards
Drug Awareness level 1
OCN London