Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant
Nikki Braidwood

Nikki Braidwood

Theale, Reading,Berkshire

Summary

Dedicated Executive Assistant with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.


Determined and proactive, works with urgency to anticipate needs of senior-level executives. Thrives in fast paced, dynamic environments and employs professionalism and superior communication skills to meet client and company needs.


Results-oriented Human Resources Advisor, experienced in human resources management. Highly effective communicator excelling at building relationships across organizational levels.

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work history

HR Advisor

Phyllis Court Members Club
Henley on Thames, Oxfordshire
11.2021 - 09.2023
  • Created original role profiles and advertised all staff vacancies on the company website & through recruitment channels such as LinkedIn, Caterer, Indeed & via agencies, as well as managing the recruitment & selection processes.
  • Overseeing onboarding process of all staff vacancies from offer of employment to induction, as well as delivering fortnightly inductions.
  • Coordinated training and development opportunities to elevate company standards and improve performance in team of 84 staff, including 12 Managers.
  • Cultivated trusting relations to advise, guide and support Managers will employee relations matters including investigation & timely resolution.
  • Consistently reviewed and improved onboarding processes and induction material to improve relevancy and efficiency.
  • Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Delivered consistent and reliable administration through coordination of all HR functions (amendments to contract, probation, sickness monitoring & return to work meetings, staff benefits & event management).
  • Prepared & submitted reports to the Board each month on headcount, recruitment, sickness & activities.
  • Ensured the delivery of first-class HR service at all times.
  • Reason for leaving: Change of Management Structure & a large part of my role started to be outsourced.

PA to Hospital Director & HR Administration Lead

Windsor Care Ltd, Apple Hill Nursing Home
Maidenhead, Berkshire
01.2021 - 11.2021
  • Full PA support to Hospital Director for diary management, travel arrangements, arranging & minuting meetings & overall compliance for the Care Home.
  • Lead and manage the HR & office administration of the hospital, together with 3 additional care homes in the surrounding area, working with support staff and supervising Reception & Catering staff as required.
  • Produced and maintained records for reporting purposes.
  • Followed clinical guidelines when handling patient data to maintain confidentiality.
  • Manage the Recruitment Process including interviewing prospective candidates, arranging offer packs, ensuring all necessary pre-employment checks are complete, collating welcome packs & delivering induction.
  • Manage all Employee Relations issues, including carrying out appraisals, disciplinary meetings, grievance issues & arranging mediation between staff members as required.
  • Monitoring sickness absence, undertaking return to work meetings & further meetings if absence reaches a level of concern.
  • Managing the annual leave system & approving / declining as necessary annual leave requests.
  • Running weekly & monthly management reports on staff turnover & WTE statistics.
  • Running the monthly payroll & submitting to Head Office.
  • Managing the rota system for all Support Staff to ensure adequate cover at all times.
  • Reason for leaving: Advancement to a more senior role.

HR Officer

Emcor UK
Aldermaston, Reading, Berkshire
07.2020 - 01.2021
  • Providing & co-ordinating a professional & confidential service in line with the HR Shared Service Centre, wider department & employment legislation.
  • Advising on contractual matters, policies & procedures, working arrangements & employment law.
  • Supporting Line Managers in filling resourcing gaps.
  • Advising & assisting in Grievance, Disciplinary & Performance matters.
  • Managing absence levels & supporting Line Managers through the process.
  • Ensuring all HR databases are up to date with employment information.
  • Reason for leaving: Fixed Term Contract

People & Communications Manager

Rosebourne (now Hillier) Garden Centre
Aldermaston, Reading, Berkshire
02.2019 - 06.2020
  • Managing & providing advice on all employee relations cases including disciplinary investigations & hearings, performance management, sickness/unauthorised absence & probation reviews, following up with appropriate letters & documentation. Creating & updating job descriptions & HR policies.
  • Managing rotas for the whole store as well as authorising holiday & sickness, collating timesheets & ensuring adequate cover for all departments.
  • Managing & administering the monthly payroll (recently implemented a new system).
  • Administration of all HR files, employee records & training records as well as co-ordination of starters & leavers.
  • Managing recruitment for the store including placing adverts, shortlisting, interviewing, creating contracts & running inductions.
  • Managing & confirming changes to terms of employment (ie: change of hours, job role, hourly rate etc).
  • Managing staff uniform stock & name badges.
  • Managing & issuing staff discount cards.
  • Reason for leaving: Made redundant - Covid lockdown

HR Advisor

Circle Reading Hospital
Reading, Berkshire
08.2018 - 02.2019
  • Support & advice to management & staff on HR matters & ER issues.
  • Maintaining HR policies & procedures.
  • Full recruitment life-cycle including advertising, HR clearances, all pre-employment checks, new starter profiles, & liaising with successful candidates & management of start dates.
  • Preparing & issuing contracts of employment, including associated documentation (Occupational Health, DBS, Right to Work, Reference checks).
  • Administration of monthly payroll, including starters, leavers & amendments.
  • Monitoring probation reviews & follow up with employees & managers.
  • Ensuring professional registrations are up to date & following up where necessary.
  • Administration of Sick Pay, Maternity Pay/Leave, Minimum Wage changes.
  • Organising & running inductions.
  • Monitoring annual leave & sickness including monthly reporting.
  • Organising & running disciplinary, grievance, performance management & attendance matters.
  • Recording & monthly reporting on training & development for all staff using Cloud E-Learning.
  • Maintaining HR files ensuring they are up to date with relevant in date qualifications & compliance.
  • Reason for leaving: Fixed Term Contracat

Executive PA to Operations & Medical Director

Basingstoke & North Hampshire Hospital
Basingstoke, Hampshire
12.2017 - 08.2018
  • Executive PA support & proactive diary management for Divisional Directors.
  • Organisation & minuting meetings in relation to HR issues (disciplinary, grievance etc.).
  • Preparation & minuting of Performance Review Meetings & Divisional Governance Meetings (monthly).
  • Arranging & monitoring staff appraisals & mandatory training compliance.
  • Assisting with complaints & investigations into clinical issues.
  • Reason for leaving: Lack of variety

PA to Managing Director & Finance Director / HR

Sauter Automation Ltd
Basingstoke, Hampshire
08.2017 - 11.2017
  • Full PA support to Managing Director & Finance Director
  • Working with the Finance Director to ensure the company remains compliant with legislation & employment law.
  • Maintaining HR policies & procedures.
  • Administration of employee schemes & processes including payroll, holiday, absence management & private healthcare.
  • Managing disciplinary & performance management matters, together with minuting these meetings & organising appropriate follow up.
  • Keeping employee records up to date to comply with data protection regulations (including the new GDPR being released in May 2018).
  • Keeping the training database up to date.
  • Collating reports on a monthly basis regarding sales & absence statistics.
  • Reason for leaving: Company restructure, made redundant

EA to Regional Director & Senior Management / HR

The Berkshire Independent Hospital
Reading, Berkshire
08.2008 - 07.2017
  • Executive PA support to Regional Director for the South, Managing Director, Matron & Operations Director of the Hospital & HR Co-ordinator.
  • Full HR support to the Senior Management & hospital staff.
  • Maintaining HR policies & procedures.
  • Full recruitment cycle using on boarding processes, together with arranging & running interviews & following through to successful & unsuccessful candidates.
  • Preparing & issuing contracts of employment, including associated documentation (Occupational Health, DBS, Right to Work, Reference checks).
  • Administration of monthly payroll, including starters, leavers & amendments.
  • Administration of Sick Pay, Maternity Pay/Leave, Minimum Wage changes.
  • Organising & running inductions.
  • Monitoring annual leave & sickness including monthly reporting.
  • Organising disciplinary, grievance, performance management & attendance matters, together with minuting these meetings & organising appropriate follow up.
  • Recording & monthly reporting on training & development for all staff.
  • Organising staff appraisals for managers.
  • Maintaining HR files ensuring they are up to date with relevant in date qualifications & compliance.
  • Ordering & distributing staff uniform together with stock control.
  • Reason for leaving: Advancement

Education

CIPD Level 5 in Human Resource Management - Human Resources

AVADO Home Learning
London
09.2017 - 07.2018

CIPD Level 3 in Human Resource Practice - Human Resources

Newbury College
Newbury, Berkshire
09.2012 - 07.2013

Principles of Business & Administration - Business Studies

LAO On Line
On Line
09.2013 - 07.2014

Skills

  • Business administration
  • Thorough minute-keeping
  • Efficient under pressure
  • Dedicated team player
  • Staff relations
  • Database management
  • Employee management
  • Event planning
  • Travel coordination
  • Social media knowledge
  • Incoming and outgoing mail management
  • Fast typing speed
  • Document transcription
  • Inbox management
  • Appointment setting
  • Professional correspondence
  • Accurate data entry
  • Meticulous attention to detail
  • Human resource laws knowledge
  • Performance management and coaching
  • Employee dispute resolution
  • Recruitment process management
  • Recruitment policies
  • File and records management
  • Training and development
  • Employee relations
  • Training development
  • Employee onboarding procedures
  • Keen problem solver
  • Excel proficiency
  • Resource planning
  • Job advertisement development
  • Employee mediation
  • Process improvements
  • Self-motivated
  • End-of-probation reviews
  • Employee inductions
  • Excellent communication skills
  • Benefits management
  • Multitasking abilities
  • Exceptional communicator
  • PeopleHR
  • BambooHR
  • CascadeHR
  • Sage Snowdrop
  • ADP

Timeline

HR Advisor

Phyllis Court Members Club
11.2021 - 09.2023

PA to Hospital Director & HR Administration Lead

Windsor Care Ltd, Apple Hill Nursing Home
01.2021 - 11.2021

HR Officer

Emcor UK
07.2020 - 01.2021

People & Communications Manager

Rosebourne (now Hillier) Garden Centre
02.2019 - 06.2020

HR Advisor

Circle Reading Hospital
08.2018 - 02.2019

Executive PA to Operations & Medical Director

Basingstoke & North Hampshire Hospital
12.2017 - 08.2018

CIPD Level 5 in Human Resource Management - Human Resources

AVADO Home Learning
09.2017 - 07.2018

PA to Managing Director & Finance Director / HR

Sauter Automation Ltd
08.2017 - 11.2017

Principles of Business & Administration - Business Studies

LAO On Line
09.2013 - 07.2014

CIPD Level 3 in Human Resource Practice - Human Resources

Newbury College
09.2012 - 07.2013

EA to Regional Director & Senior Management / HR

The Berkshire Independent Hospital
08.2008 - 07.2017
Nikki Braidwood