NIKITA RONALD
Annan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at managing multiple priorities and adept at building rapport with colleagues and clients alike. Possesses a keen eye for detail coupled with analytical abilities to solve problems. Completed specialized training in leadership, diversity, and mental health awareness. Eager to leverage these strengths and experiences in a new role that makes a positive impact.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Administrative Assistant
Total Tint
07.2021 - Current
- Paperwork filing
- Assisted with recruitment process, reviewing resumes, and scheduling interviews
- Maintain employee records, ensuring accuracy and confidentiality
- Delivered friendly assistance to new hires throughout interview and hiring process.
- Answered and redirected incoming phone calls
- Coordinated itineraries and scheduled appointments for human resources staff.
- Organized new employee orientation schedules for new hires.
- Ensure accurate record-keeping
- Handle employee inquiries regarding HR policies, procedures, and programs
- Support employee relations initiatives and assist with conflict resolution
Security Supervisor
Profile Security / Securitas
02.2017 - Current
- Manage and oversee security team, establishing and upholding exceptional standards of performance, conduct, and professionalism
- Ensure strict adherence to standards and policies, meticulously documenting, communicating, and updating procedures to align with evolving requirements
- Strategically plan, implement, and enhance systems and infrastructure, continuously monitoring and swiftly responding to incidents
- Prioritise exemplary customer care and communication, fostering strong relationships with clients
- Oversaw team of security officers and managed scheduling and performance evaluations
- Analyzed and investigated incidents alongside functional management and security supervisors
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection
- Submitted documentation for weekly payroll, managed schedules, and enforced policies
Special Constable
Police Scotland
05.2014 - 03.2018
- Collaborate with regular police officers in the community, conducting patrols and executing authorized policing duties to bolster public safety
- Uphold responsibility for safeguarding public welfare and proactively deterring criminal activity within the community
- Swiftly respond to emergency calls, offering necessary assistance and support to ensure timely resolution
- Diligently compile detailed incident reports to provide comprehensive documentation and aid in ongoing investigations
- Participate in regular training sessions to remain current on laws, protocols, self-defense tactics, and other essential policing skills
- Foster constructive relationships with community members to foster trust and cooperation in crime prevention efforts
- Exemplify professionalism while representing the police force in all interactions with the public, maintaining integrity and respect at all times
- Enhance community security and safety by collaborating with security agencies to reinforce law enforcement initiatives
- Execute national security policies and counter-terrorism plans to effectively mitigate potential threats and prevent loss of life in emergency scenarios
- Demonstrate composure and professionalism in managing challenging situations, prioritizing public safety and de-escalation strategies.
Bookseller
Waterstones
12.2013 - 02.2016
- Interacting with a diverse customer base, addressing inquiries, and providing exceptional service to meet their needs
- Efficiently managing customer orders, reservations, and inquiries via mail, email, and web-based platforms
- Processing various forms of payments, including cash, card, and book tokens, utilizing electronic point of sale (EPOS) technology for seamless transactions
- Handling invoice payments and processing, ensuring accuracy and timeliness in financial transactions
- Managing book deliveries and returns, overseeing stock inventory, and conducting regular stock checks to maintain optimal merchandise levels
- Demonstrating commercial acumen by identifying and capitalizing on business and promotional opportunities to drive sales and enhance profitability
- Assisting in organizing and executing book events, such as talks, signing sessions, and reading groups, to engage customers and promote literature
- Collaborating with external stakeholders, including schools, councils, and companies, to facilitate partnerships and enhance community engagement
- Monitoring sales performance, analyzing trends, and implementing strategies to meet or exceed sales targets and objectives.
Education
BA (Honours) - Arts And Humanities
The Open University
Remote03.2024
HND - Public Services
Carlisle College
Carlisle 01.2015
Teaching Qualification -
Annan Academy - undefined
Skills
- Wordpress
- Management and Leadership
- Excellent Telephone Etiquette
- System development and administration
- Quality Assurance and Control
- Technical Support/ Windows XP
- Relationship building and Management
- Office Administration
- Data entry proficiency
- Communication Management
Languages
English
German
Certification
- First Aid Training - February 2024
Timeline
HR Administrative Assistant
Total Tint
07.2021 - Current
Security Supervisor
Profile Security / Securitas
02.2017 - Current
Special Constable
Police Scotland
05.2014 - 03.2018
Bookseller
Waterstones
12.2013 - 02.2016
BA (Honours) - Arts And Humanities
The Open University
HND - Public Services
Carlisle College
Teaching Qualification -
Annan Academy - undefined
- First Aid Training - February 2024
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