Nikita Shrestha
Birmingham,West Midlands
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
Work history
LKS Dental Solutions
Receptionist
Baneshwor, Nepal
2017.02 - 2020.12
- Scheduled deliveries, equipment installations and repair services to foster customer satisfaction.
- Provided specialised information related to technical equipment, supplies and services.
- Responded to customer inquiries for sales information, pricing structures and product details.
- Updated customer records and used data to prepare detailed sales reports.
Social care worker
Care giver
Tapahiti, Nepal
2022.06 - 2023.08
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Attended regular training and supervision workshops for improved service user support.
- Used compassion, empathy and respect to build trusting relationships with service users and family members.
Wagamama
Line chef
Brindley place, England
2024.02 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Education
SLC - Management
Herald International Boarding School
Patan, Nepal 2003.01 - 2013.12
High school - Management
Global Higher Secondary School
Patan,Nepal 2014.03 - 2016.12
Bachelor - BBA
Campion Collage
Patan,Nepal 2016.01 - 2022.12
Masters - Management
University College Birmingham
Birmingham 2023.09 -
Skills
- Customer Service
- Customer relations
- Attention to Detail
- Bookkeeping
- Data input
- Active listening
- Confidentiality
- Team player
- Meal prepping
- Multi-Tasking mastery
- Hygiene consciousness
- Food hygiene management
Languages
Nepali
Advanced
Newari
Intermediate
English
Upper intermediate
Timeline
Wagamama
Line chef
2024.02 - Current
Masters - Management
University College Birmingham
2023.09 -
Social care worker
Care giver
2022.06 - 2023.08
LKS Dental Solutions
Receptionist
2017.02 - 2020.12
Bachelor - BBA
Campion Collage
2016.01 - 2022.12
High school - Management
Global Higher Secondary School
2014.03 - 2016.12
SLC - Management
Herald International Boarding School
2003.01 - 2013.12