Nikita Ryfer
Croydon
Overview
6
6
years of professional experience
Work History
Registered Clinic Manager
Optimax
03.2022 - Current
- I am responsible for running the clinic efficiently and effectively, working with the Commercial Operations team to equip staff with knowledge and expertise
- I am responsible for full compliance with governing bodies such as CQC, updating and maintaining assessment tools and evidence
- My main duties include adhering to relevant legislation, maintaining security, cleanliness, and medication storage, and familiarising myself with company protocols and procedures
- I also ensure daily safety checks are completed; and maintain accurate record keeping, manage complaints, coordinate calibration of equipment, maintain computer records, and maximise clinic time
- I coordinate medical staff time schedules, oversee the sale of sundries, complete stock-take and order supplies
- I take responsibility for health, safety, and welfare within the local environment, working in conjunction with health and safety representatives and other relevant authorities
- I participate in continuing professional development and assume the responsibility of Fire Warden and Laser Protection Supervisor with the appropriate training and certificate issued by the company
Healthcare Assistant
Hengist Field Care Centre
12.2020 - 11.2021
- Keeping up-to-date on relevant training
- Observing, monitoring, and recording patients’ conditions
- Communicating with patients, relatives and colleagues
- Personal care including infection prevention and control, assistance with food and fluids, personal hygiene and overall reassurance, comfort and safety
- Promoting positive mental/physical/nutritional health with patients
- Checking and ordering supplies
- Sterilise equipment
Social Media Manager
CaribPay
03.2020 - 09.2020
- Worked with CaribPay in creating innovative, visually-appealing brand website to raise company profile
- Attended regular networking events to broaden scope of key contacts to increase brand awareness and reputation
- Developed productive professional relationships with external media personnel for optimised brand exposure
- Collaborated with Sales and Product Development teams to implement marketing strategies in line with CaribPay's targets
- Ensured exceptional quality standards across outward-facing content in line with CaribPay's brand values
- Monitored product development and audience response to adapt marketing and promotion campaigns accordingly
- Worked closely with clients and Product Development team to design effective promotions to meet customer needs and exceed sales goals
- Created boardroom and courtroom multimedia presentations including video and text-synced depositions for enhanced understanding
- Performed initial client assessment and analysis to begin research process
- Initiated two key partnerships which resulted in 54% revenue growth
Phlebotomist/Medical Receptionist
Laboratory Services & Consultations Ltd.
08.2019 - 05.2020
- Collected over 50 blood samples per day using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles
- Spoke with patients to gather information for lab records, reduce their fear or anxiety and optimise their cooperation
- Determined donor eligibility by conducting screenings, interviewing prospective donors and obtaining medical histories
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
- Handled insurance verification tasks
- Answered phone calls and messages for Pathologist, scheduling appointments and handling patient inquiries
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Contacted hospitals to confirm patients’ medical histories and prevent inaccurate diagnoses and treatments
Education
Biomedical Science - Major Biochemistry
Spartan Health Sciences University
St. Lucia12.2018
GCSE - undefined
St. Joseph’s Convent Secondary School
St. Lucia06.2015
Skills
- Medical office administration
- Scheduling
- Personal Care
- Attention to accuracy
- Dementia care
- Social Media Management
- Brand building
- Problem solving
- Report writing
- Organisation and planning
- Diagnostic testing
- Outstanding verbal and written communication
- Knowledge and awareness of COSHH, health and safety and infection control regulations
- Customer service
- Microsoft Office/Adobe
- Medical Terminology
- Meeting planning
- Methodical multitasking
- Sales
- Venepuncture
Languages
English
French
Creole
Timeline
Registered Clinic Manager
Optimax
03.2022 - Current
Healthcare Assistant
Hengist Field Care Centre
12.2020 - 11.2021
Social Media Manager
CaribPay
03.2020 - 09.2020
Phlebotomist/Medical Receptionist
Laboratory Services & Consultations Ltd.
08.2019 - 05.2020
Biomedical Science - Major Biochemistry
Spartan Health Sciences University
GCSE - undefined
St. Joseph’s Convent Secondary School
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