Summary
Overview
Work history
Education
Skills
Websites
Timeline
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Nikita Murjani

Norwich

Summary

Results-driven professional specializing in customer engagement and retail sales, proficient in retail POS software to optimize operational efficiency. Strong conflict resolution abilities paired with a commitment to high hygiene standards. Proven multitasking skills and expertise in hospitality etiquette, ready to contribute to a fast-paced retail environment.

Overview

3
3
years of professional experience

Work history

Customer assistant

Mango
Delhi
02.2022 - 08.2023
  • Delivered tailored shopping advice, enhancing customer engagement.
  • Promoted daily offers, driving in-store deals and discounts.
  • Streamlined check-out process by operating till systems efficiently.
  • Stocked shelves consistently to ensure product accessibility for customers.
  • Cross-sold related products at point of purchase, increasing sales volumes.

Cafe worker

Cafe Tesu
Delhi
09.2023 - 08.2025
  • Accurately handled cash transactions, minimising discrepancies at end of shift.
  • Maintained cleanliness of cafe premises through regular cleaning duties.
  • Stocked display cases with fresh bakery items to entice customer purchases.
  • Efficiently managed take-away orders to accommodate busy customers.

Education

MSc. - Business Analytics & Management

Norwich Business School

MBA - Marketing & HR

JIMS
01.2021 - 1 2023

Skills

  • Customer engagement
  • Retail POS software
  • Retail sales expertise
  • Conflict Resolution
  • Hygiene standards adherence
  • Multitasking mastery
  • Hospitality etiquette

Websites

Timeline

Cafe worker

Cafe Tesu
09.2023 - 08.2025

Customer assistant

Mango
02.2022 - 08.2023

MBA - Marketing & HR

JIMS
01.2021 - 1 2023

MSc. - Business Analytics & Management

Norwich Business School

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