Nikita Milligan
Antrim,Antrim and Newtownabbey
Summary
Friendly, Reliable and organised professional with experience in hospitality, Retail, Beauty therapy and customer service. Skilled at working in fast-paced environments. Experienced in managing bookings, handling social media, and working both independently and as part of a team. A motivated individual who enjoys meeting new people, learning new skills and delivering high standards of service.
Overview
15
15
years of professional experience
Work history
Waitress
Dunadry Hotel and Gardens
Islandreagh Dr, Antrim and Newtownabbey
2023.03 - 2023.11
- Welcomed and seated guests in a busy restaurant environment
- Took food and drink orders accurately
- Provided room service to hotel guests
- Set up tables and event spaces
- Assisted kitchen staff by working on the pass
- Worked effectively as part of a team in a fast paced hospitality setting
Self Employed Beauty Thearpist
Beauty Within Repose
Antrim, Northern Ireland
2018.05 - 2020.11
- Provided exceptional customer service, ensuring repeat client bookings.
- Maintained professional client records for effective treatment tracking.
- Managed appointment scheduling efficiently, minimising wait times for clients.
- Adapted beauty treatments to address individual client needs.
- Enhanced salon reputation with high-quality manicure and pedicure services.
- Administered advanced body massage techniques for stress reduction.
- Increased client comfort by applying gentle waxing methods.
Beauty therapist
Fiona Higgins Beauty
Antrim, Northern Ireland
2018.05 - 2018.10
- Managed appointment scheduling efficiently, minimising wait times for clients.
- Improved client satisfaction by delivering personalised facial treatments.
- Adapted beauty treatments to address individual client needs.
- Conducted comprehensive skin analysis for tailored treatment plans.
Beauty therapist
Beauty At Ballyrobin
Antrim, Antrim and Newtownabbey
2015.06 - 2016.05
- Managed client booking and appointments
- Answered phone enquiries and handled customer queries
- Managed and promoted business through social media
- Provided professional beauty treatments
- Worked independently while maintaining high client satisfaction
Sales assistant
Iceland Frozen Foods
Antrim, Antrim and Newtownabbey
2008.12 - 2011.08
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Demonstrated products effectively leading to increased sales conversions.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
Education
GCSEs - Mathematics
Parkhall High School
Antirm /2008 -
GCSEs - English
Parkhall High School
Antrim /2008 -
GCSEs - Childcare
Parkhall High School
Antrim, Antrim and Newtownabbey /2008 -
GCSEs - Science
Parkhall High School
Antrim /2008 -
Skills
- Customer service
- Social media management
- Organization and time management
- Teamwork and communication
- Problem solving
- Household management
- Problem Solving
- Beauty Techniques and treatments
Addtional Experience
During periods between employment, I focused on raising my family as a stay-at-home-mum of 4 while developing skills in content creation and social media management.
I have also done additional beauty courses to add to my treatments and done a course on volunteering as a home start volunteer with home start Antrim. I help out in the mums and tots groups, baby bank and would love to add home support.
Affiliations
- Content Creation and Social Media
- Beauty & Self-Care
- Gaming & Technology
- Family Life
- Socialising & Meeting New People
References
References available upon request.
Timeline
Waitress
Dunadry Hotel and Gardens
2023.03 - 2023.11
Self Employed Beauty Thearpist
Beauty Within Repose
2018.05 - 2020.11
Beauty therapist
Fiona Higgins Beauty
2018.05 - 2018.10
Beauty therapist
Beauty At Ballyrobin
2015.06 - 2016.05
Sales assistant
Iceland Frozen Foods
2008.12 - 2011.08
GCSEs - Mathematics
Parkhall High School
/2008 -
GCSEs - English
Parkhall High School
/2008 -
GCSEs - Childcare
Parkhall High School
/2008 -
GCSEs - Science
Parkhall High School
/2008 -