Techno-functional professional with 9+ years of diverse experience across Business Analysis, Client Engagement, AI Marketing, and Project Management. Proven ability to drive process transformation, support strategic decision-making, and manage change through strong analytical, communication, and problem-solving skills . Adept at translating business needs into technical solutions and delivering measurable operational improvements.
Expertise in techno-functional analysis, requirement gathering & analysis, SDLC, go-live support, client interaction using tools/applications such as BigQuery (GCP), MicroStrategy, Tableau, SQL, Meritsoft, MS Office, HP Quality Center, others
Currently supporting two critical Compliance applications - Dormancy Manager and Data Archival - as a Technical Analyst, ensuring regulatory alignment and operational efficiency.
Led the successful migration of 50+ reports from MicroStrategy to Tableau as a Business Analyst , enabling enhanced reporting capabilities and actionable business insights for end users.
Actively involved in client SME workshops across multiple functional domains to identify process improvement opportunities and gather business requirements.
Managed the end-to-end launch of Meritsoft's reconciliation automation platform for OTC derivatives (FXE, FXV, FXO, PMO) , which shorten brokerage payment cycle for clients with enhanced reconciliation accuracy
Efficient in translating the requirements into BRD, SOP documentation , performing Requirement Traceability Matrix for end-to-end platform process along with documentation of change requests, enhancement requests & RFIs
Conducted Data Analysis, use-case documentation, Regression & UAT test planning for the SDLC for multiple UK-based clients and identified potential data quality gaps
Skilled in Agile, Waterfall and SWOT methodologies with proficiency in managing projects and new systems implementations for streamlining operations within time and cost parameters as per organizations' quality standards
Strong communicator with proven analytical, problem-solving, and team leadership abilities; brings a strategic mindset and proactive approach to stakeholder collaboration.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Technical Analyst
Cognizant Worldwide Limited
London
03.2023 - 05.2025
Led end-to-end technical analysis and delivery of 75+ data features by independently conducting impact assessments, data profiling, and stakeholder engagement to ensure alignment with business goals and architectural standards.
Collaborated cross-functionally with Product Owners, Data Engineers, Architects, and QA teams to translate business requirements into detailed technical specifications, support solution design, and provide ongoing development support.
Drove Agile governance across Scrum and Kanban frameworks by creating and managing JIRA tickets, organizing refinement sessions, supporting estimation and prioritization , and assisting with RAID (Risks, Assumptions, Issues, Dependencies) management.
Owned feature discovery and analysis workflows by proactively gathering existing information from Confluence , liaising with other analysts, performing early impact analysis, and facilitating knowledge transfer through structured playback sessions .
Provided hands-on support to Data Engineers by answering queries related to feature context, coordinating demos, scheduling technical discussions, and ensuring shared understanding across development and QA phases.
Created and maintained technical documentation and analysis assets including Confluence pages, user stories, and technical walkthroughs to ensure traceability, knowledge sharing, and audit readiness.
Championed delivery excellence and stakeholder alignment through consistent playback reviews, risk mitigation, and workflow optimization, enabling timely, high-quality, and scalable data solution delivery.
Technical Business Analyst
Cognizant Worldwide Limited
London
09.2022 - 02.2023
Liaised with UK-based Media client to ensure successful delivery of BI reporting solution .
Identified and spearheaded discussions with multiple business stakeholders to understand As-Is structure of MicroStrategy reports , and gathered, defined, clarified & refined requirements for migration of reports from MicroStrategy to Tableau .
Analysed 500+ MicroStrategy objects to understand interdependency among them and formulated strategy to determine and define scope boundaries for reporting requirements.
Engaged with MicroStrategy SME, GCP and Tableau development team to evaluate & prioritize technical requirements & challenges.
Executed report rationalization by performing feasibility & impact analysis with business users and technical team.
Mapped requirements & provided best solutions involving evaluation and definition of scope of project and finalization of project requirements.
Senior Analyst
Cognizant Technology Solutions
Gurgaon, India
03.2020 - 08.2022
Designed and implemented AI marketing strategies by gathering and analysing user requirements and translating them into specifications for analyst relations, product launches, leadership sessions, and global events.
Conducted analysis of market requirements and coordinated with Field and Global Marketing teams to optimize supervision of product launches, promotional activities, and strategic messaging.
Owned and successfully delivered 18+ AIA-specific RFIs and 20+ Contribution Analyst and Advisory RFIs over two years, ensuring timely and accurate responses aligned with business goals.
Managed global Hyperscaler hiring initiative by tracking productivity of 20 Hyperscalers via BIDS dashboard and coordinating with business leaders across geographies.
Led gap analysis to develop compelling content and messaging for global AI solution positioning, in collaboration with Marketing, Partnership and Alliances teams.
Organized Global AI Awards 2020 by coordinating 35+ nominations for AIconics and AI Breakthrough Awards, working closely with cross-functional teams and senior stakeholders.
Senior Business Analyst
Cognizant Worldwide Limited
London
07.2019 - 02.2020
Managed international stakeholders and UK-based Banking & Financial Services client to streamline data standardization and brokerage payment processes, improving operational efficiency.
Gathered business requirements from SMEs and drafted BRDs , identifying process risks and aligning solution design with business needs.
Designed and implemented integrated financial reporting framework, automating 45+ reports and reducing reporting cycle time by 30% .
Led development of Tableau dashboards for senior management, enabling cost optimization insights and data-driven decision-making.
Reviewed UAT test cases to mitigate parallel execution risks in UAT/Prod environments, reducing post-release defects and improving system stability.
Test Analyst
IBM India Pvt. Ltd.
Pune
08.2014 - 04.2018
Analysed high level requirements through data collection for UK-based Energy & Utilities client, spearheaded calls with stakeholders regarding deliverables, & improved Client Satisfaction Score by 4% YoY .
Led team of 3+, worked on new self-service digital channel that reduced CSR team by 25% , thereby saving £48M yearly .
Implemented automation in common business test cases execution through UFT Tool, thus reducing execution time by 40% .
Conducted training program for new joiners, delivered 10+ tech knowledge sessions for 20% reduction in tech queries.
Education
Post Graduate Program in Management - Marketing, Analytics & Strategy
Great Lakes Institute of Management
Chennai
05.2018 - 03.2019
B.Tech - ECE
Maharaja Surajmal Institute of Technology
Delhi
08.2010 - 04.2014
Skills
Business & Data Analytics
Project Delivery Management
Software Development Lifecycle
Requirement Gathering & Analysis
Agile methodologies (Scrum/Kanban)
Business Change & Transformation
IT Business Consulting
Dashboards/Technical Documentation
Stakeholder Management
Team Management & Leadership
SQL database querying Tableau MicroStrategy
Certification
Six Sigma Green Belt Certified
Google AdWords Certified
Trade Lifecycle, Prime Brokerage and UAT Planning
Agile Methodology, SQL, and JIRA
Custom
Cognizant Cheers Award, 01/21
Cognizant Cheers Award, 09/21
Cognizant Cheers Award (Gold), 03/22
Cognizant Cheers Award, 06/22
IBM Eminence & Excellence Spark Award, 01/17
IBM Manager's Choice Award, 11/16
IBM Manager's Choice Award, 11/15
The Best of IBM-Energy & Utilities Customer!, 01/15
Languages
English
Fluent
Hindi
Fluent
Timeline
Technical Analyst
Cognizant Worldwide Limited
03.2023 - 05.2025
Technical Business Analyst
Cognizant Worldwide Limited
09.2022 - 02.2023
Senior Analyst
Cognizant Technology Solutions
03.2020 - 08.2022
Senior Business Analyst
Cognizant Worldwide Limited
07.2019 - 02.2020
Post Graduate Program in Management - Marketing, Analytics & Strategy