Summary
Overview
Work history
Education
Skills
Timeline
Generic

Nikita Laidlaw

Summary

- 5 years of experience in sales, customer support and customer advising. Also, 1 year of experience working in an office setting.

- Responsible for managing two businesses at a market and their day to day functioning.

- Involved in migrating commercial contracts for both Aegon and Verisk Analytics to new databases.

- Was responsible in reading through commercial contracts and extracting important data from them.

Overview

6
6
years of professional experience

Work history

Sales Advisor

Hilary Jane Keyes
Edinburgh
05.2024 - Current

- Responsible for operating two business stands at the Tron Market by myself

- Duties included selling luxury items, giving customer support, looking after stock, cash handling, giving feedback to the business owners and maintaining the cleanliness of the stands.

- Worked extended hours during Christmas and Fringe festival which were the busiest times of the year


Art Shop Assistant (5-week position)

Edinburgh University
Edinburgh
04.2024 - 05.2025

- Main responsibilities consisted of selling items and providing customer support.

- Had to extensively educate myself on the shop items and be prepared to explain their functions to customers.

- Got great experience in working under pressure during a busy exam period for students, which also helped me develop my problem-solving skills.

Sales Advisor and Stock Handler (0-hour contract)

Uniqlo and John Lewis
Edinburgh
02.2024 - 06.2024

- Main responsibilities consisted of selling items and providing customer support

- Worked night shifts to take stock delivery


Freelance Video Editing

Self-employed
Edinburgh
01.2023 - 01.2024

- Got great experience in providing services while learning the valuable skill of video editing.

- Had to work under pressure, work around tight deadlines and be creative in solving problems.

Contract Specialist (6-month internship)

Verisk Analytics
Edinburgh
06.2022 - 01.2023

- Main responsibilities were to do data analysis on company contracts and compare them to a newly bought contract management software and evaluate its ability to extract data from contracts.

- Overall job summary would be a mix of data analysis and administration

- Had the responsibility to keep up with the workload and provide updates with my progress regarding tasks.

- Improved my social and cooperative skills as I worked in a large team that was stationed in Scotland and America.

Research Intern (4-week position)

Edinburgh Napier University
Edinburgh
11.2021 - 12.2021

- Assisting the research centre by providing research findings.

- Developed my skills in researching and finding relevant information.

Administrator in Commercial Contracts (Internship)

Aegon UK
Edinburgh
08.2021 - 10.2021

- Assisting in extracting information from commercial contracts.

- Developed the skill of reading contracts, understanding what certain clauses/words mean and found out what a typical commercial contract would include.

- Got to experience to what it is like to work in a team that is made up of experienced lawyers and got an insight to what their roles and responsibilities are on a day-to-day basis.

Sales Assistant

Yves Delorme, Jenners
Edinburgh
07.2019 - 07.2020

- Main responsibility was to sell and provide customer support

- Handling and being trusted with expensive stock. Also being responsible for the shop floor as I was mostly on my own.

-Developed my social skills, as I talked to hundreds of customers every week.

Store Operations

Marks and Spencer
Edinburgh
04.2019 - 07.2019

- Main responsibilities were stock takings, delivery takings, checking the safety of the building, opening and closing the premises.

- I learned the system quickly and found the training straightforward.

Education

Bachelor of Arts - Law

Edinburgh Napier University
Edinburgh
09/2018 - 06/2022

Skills

- Can speak fluently in two languages, which are English and Russian

- Excellent communication skills, both written and verbal

- Confident in what I am doing and complete tasks to the best of my ability

- Very proficient in solving problems under pressure

- Very cooperative and excellent at working with people

- Very proficient in working with computers

Timeline

Sales Advisor

Hilary Jane Keyes
05.2024 - Current

Art Shop Assistant (5-week position)

Edinburgh University
04.2024 - 05.2025

Sales Advisor and Stock Handler (0-hour contract)

Uniqlo and John Lewis
02.2024 - 06.2024

Freelance Video Editing

Self-employed
01.2023 - 01.2024

Contract Specialist (6-month internship)

Verisk Analytics
06.2022 - 01.2023

Research Intern (4-week position)

Edinburgh Napier University
11.2021 - 12.2021

Administrator in Commercial Contracts (Internship)

Aegon UK
08.2021 - 10.2021

Sales Assistant

Yves Delorme, Jenners
07.2019 - 07.2020

Store Operations

Marks and Spencer
04.2019 - 07.2019

Bachelor of Arts - Law

Edinburgh Napier University
09/2018 - 06/2022
Nikita Laidlaw