Warm, organised professional with hands on experience in aviation security, effective communication, document handling and passenger support. calm and alert in busy settings, with strong attention to passport and boarding pass checks and maintaining a welcoming front-of-house environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Aviation Security Officer
Mitie Security
06.2026 - Current
Verified passports and boarding passes to confirm accuracy of passenger details, enhancing security and travel efficiency.
Inspected and confirmed accuracy of passenger luggage tags prior to self-service bag drop, ensuring compliance with airport regulations.
Guided passengers through security processes, providing clear instructions to ensure compliance.
Provided directions and assistance to passengers, addressing queries and ensuring a smooth airport experience.
Receptionist/Administrator (Work Experience)
PJ Environmental Services Ltd
05.2023 - 08.2024
Handled internal and external communications, including answering calls and greeting visitors.
Managed scheduling, handled documents, and responded to phone and email enquiries to streamline communications
Coordinated meetings, arranged travel, and managed expenses to ensure seamless execution of administrative tasks
Supported daily office administration tasks to ensure smooth operations
Acted as the primary client contact, monitoring KPI performance and resolving enquiries effectively
Processed and updated payments with accuracy and discretion
Liaised with management at all levels to support operational efficiency
Conducted stock checks every fortnight and ordering of PPE, materials and stationary
Organised and tidied workspace daily
Education
Foundation Year - Accounting with business
University of East London
London
01-2025
Level 3 Business Extended Diploma - Level 3 business
Richmond Upon Thames College
Greater London
01-2024
GCSEs - English Literature & Language, Mathematics, Science Combined, Religious Education, Food Technology, Geography, Health and Social Care, Level 1
The Green School For Girls
Greater London, Isleworth
01-2022
Skills
Document verification
Bag checks
Luggage handling
Passenger communication
Customer service
Vigilance and alertness
Decisive under pressure
Adaptable learner
Certification
- SIA License, - Level 2 Door supervisor, - First Aid Training - Certificate
-GSAT
Timeline
Aviation Security Officer
Mitie Security
06.2026 - Current
Receptionist/Administrator (Work Experience)
PJ Environmental Services Ltd
05.2023 - 08.2024
Foundation Year - Accounting with business
University of East London
Level 3 Business Extended Diploma - Level 3 business
Richmond Upon Thames College
GCSEs - English Literature & Language, Mathematics, Science Combined, Religious Education, Food Technology, Geography, Health and Social Care, Level 1