Summary
Overview
Work History
Education
Skills
Timeline
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NIKITA GOGNA

COVENTRY,UNITED KINGDOM

Summary

Business Management undergraduate at Birmingham City University with practical retail experience as Store Assistant. Exhibits exceptional customer service skills, proficient stock management, and collaborative teamwork. Enthusiastic about leveraging academic insights to address real-world business challenges and drive organizational success.

Overview

3
3
years of post-secondary education

Work History

Store assistant

jagdev hundal
Coventry
11.2024 - 05.2025

Assisted over 50 customers daily, delivering exceptional customer service.
Managed inventory to maintain stock levels and ensure organised shelves.
Operated point-of-sale systems, executing cash and card transactions accurately.
Collaborated with team members to meet daily sales targets and uphold store cleanliness.

  • Carried out price checks accurately for correct billing at the till point.
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Assisted customers, resulting in a positive shopping experience.

Education

BA (HONS) - Business

Birmingham City University
Birmingham
09.2024 - 05.2027

Skills

Relevant Modules: Marketing Principles, Financial Accounting, Organizational Behavior

  • Efficient work ethic
  • Punctuality and reliability
  • Product display techniques
  • Fault finding in products
  • Electronic payments processing

Timeline

Store assistant

jagdev hundal
11.2024 - 05.2025

BA (HONS) - Business

Birmingham City University
09.2024 - 05.2027
NIKITA GOGNA