Summary
Overview
Work history
Education
Skills
Timeline
Generic

nikita dickinson

Liverpool ,Merseyside

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Versatile and hardworking Receptionist driven to improve productivity and customer relations with professional demeanour and attention to detail.

Overview

18
18
years of professional experience

Work history

Stay at home parent

Myself
Liverpool , Merseyside
2008.04 - 2025.12

Stay-at-Home Parent
2008–Present
Managed household operations, coordinated schedules, and provided full-time care for children. Developed strong organizational, multitasking, and problem-solving skills while balancing diverse responsibilities in a fast-paced environment.

  • Oversaw daily routines, budgeting, meal planning, and household logistics
  • Coordinated appointments, school activities, and family schedules
  • Built strong communication, conflict-resolution, and time-management skills
  • Adapted quickly to changing priorities and maintained a well-organized home
  • Household Manager / Primary Caregiver
    Effectively managed a multi-task household environment, including budgeting, scheduling, and childcare. Demonstrated leadership, planning, and project-management capabilities while ensuring a stable and supportive home.

Cleaner

Hill dickinson
Liverpool
2016.07 - 2019.12
  • Cleaned and maintained assigned areas ensuring cleanliness and hygiene standards were consistently met.
  • Operated cleaning equipment and utilised appropriate cleaning chemicals to effectively tackle various surfaces.
  • Assisted in training new team members on proper cleaning techniques and safety protocols.
  • Collaborated with colleagues to ensure timely completion of cleaning tasks throughout the facility.
  • Maintained inventory of cleaning supplies and reported shortages to management for timely replenishment.
  • Implemented best practices for waste disposal and recycling to promote sustainability within the workplace.
  • Conducted regular inspections of cleaning equipment to ensure optimal performance and safety.
  • Adapted cleaning schedules based on facility needs and special events to maintain high standards.
  • Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
  • Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
  • Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
  • Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.

Receptionist

Pearl insurance
Liverpool , Merseyside
2010.12 - 2013.12
  • Managed front desk operations by greeting visitors and directing them to appropriate personnel.
  • Coordinated appointment scheduling and maintained calendar for multiple staff members.
  • Provided administrative support by handling incoming calls and responding to inquiries in a timely manner.
  • Assisted in managing office supplies by monitoring inventory levels and placing orders as necessary.
  • Implemented filing systems to ensure efficient retrieval of documents and improved office organisation.

Education

NVQ Level 3 - Computer science's

Hugh Baird college
Liverpool
07.2010

NVQ Level 2 - Computers

Hughbaird college
Liverpool
07.2009

A-Levels -

Notre dame catholic college
Liverpool
06.2009

Skills

  • Meeting room preparation
  • Patience and composure
  • Email correspondence
  • Reliable punctuality
  • Positive outlook
  • Filing system design
  • Ordering office supplies
  • Billing experience
  • Organisational efficiency
  • Discretion and confidentiality
  • Telephone operation
  • Electronic switchboard operation
  • Keyboard typing speed
  • Good judgement
  • Reception area maintenance
  • Hospitality standards
  • Flexible
  • Customer Service
  • Calm under pressure
  • Attention to Detail
  • Data Entry
  • Conflict Resolution
  • Microsoft Office
  • Fast typing speed
  • Appointment management
  • Spelling and grammar
  • Taxi bookings and invoice administration
  • Tech-savvy

Timeline

Cleaner

Hill dickinson
2016.07 - 2019.12

Receptionist

Pearl insurance
2010.12 - 2013.12

Stay at home parent

Myself
2008.04 - 2025.12

NVQ Level 3 - Computer science's

Hugh Baird college

NVQ Level 2 - Computers

Hughbaird college

A-Levels -

Notre dame catholic college
nikita dickinson