Nikita Arora
Worcester
Summary
Dynamic Sales and Key Account Manager with over 8 years of experience in the packaging industry, including 7 years in the Indian market and nearly a year in the UK market. Expertise in new business development, lead generation and key account management, consistently driving sales growth and exceeding targets. Proven ability to engage new prospects, foster long term relationships with procurement managers and conducting effective follow ups to ensure client satisfaction. Skilled in implementing cost strategies, promoting sustainability and optimizing supply chain efficiecy to enhance client's packaging budgets. Highly experienced in providing BRC AA & SEDEX compliant packaging solutions and negotiating high value contracts with top UK food brands and retailers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales and Key Account Manager
Modern Packaging (UK) LTD
Pershore
05.2024 - Current
- Managed and grew key accounts, achieving a 81% increase in repeat business and ensuring long-term client relationships
- Identify cost-saving opportunities for existing customers, optimizing their packaging budgets
- Generate new business by leveraging LinkedIn Sales and networking with procurement professionals
- Develop tailored packaging solutions for UK food brands and retailers, aligning with sustainability and Public compliance standards
- Successfully prepared and submitted tenders for 9 companies, increasing the company's chances of securing large-scale contracts
- Monitored market trends & competitor activity, identifying new business opportunities that expanded market reach by 25%
Marketing Officer (Exports)
UFLEX LTD
Noida
07.2019 - 06.2024
- Managed end-to-end export operations, from order logging to dispatch, ensuring smooth execution, on-time deliveries, and seamless coordination with PPC, factory, and dispatch teams
- Handled export documentation and collaborated with logistics partners for smooth customs clearance and compliance in European and Asian markets
- Developed and maintained strong relationships with existing customers, securing repeat orders and ensuring high customer satisfaction
- Prospected and onboarded new clients to expand the company's international footprint, focusing on business development and key account management
- Set and monitored sales forecasts, pricing strategies, and follow-ups to achieve company revenue targets
Apprenticeship/Trainee
UFLEX LTD
Noida
06.2017 - 06.2019
- Built and maintained a customer database to support new business development and market expansion
- Coordinated with sales, production, and dispatch teams for smooth order fulfilment and timely responses to client needs
- Processed payments, invoices, and export documentation, ensuring accuracy and compliance
- Addressed client concerns promptly, ensuring timely resolutions and maintaining strong client relationships
- Assisted the manager in gathering and providing necessary details from various departments for reporting, sales forecasts, and client updates
Education
Master of Business Administration -
A.B.E.S-EC, Abdul Kalam Technical University
India01.2019
Bachelor of Business Administration -
I.M.S - Ghaziabad, Chaudhary Charan Singh University
India01.2017
Skills
- Key Account Management
- Client Retention
- New Business Development
- Lead Generation
- Cost-Saving Strategies in Packaging
- Procurement
- Supply Chain Engagement
- Negotiation
- Contract Management
- BRC AA Compliance
- SEDEX Compliance
- Client Relationship Management
- Effective communication
- Market analysis
- CRM software proficiency
- Client needs assessment
Certification
- Sales Training Program (Kaizen Training Solutions Pvt Ltd- India)
- Supply Chain Management (Safe Educate Learning Private Ltd- India)
- Digital Marketing & Google Ad word (Roy Digital - India)
- Export Import Management (International Trade Promotion Center- India)
Live Projects And Internships
- Summer Internship at MAGICPIN COMPANY- Marketing, 06/22/16, 08/05/16
- Live Project at AC NIELSEN, Gurgaon, 05/05/16, 05/31/16
- Live Project at BIG BAZAAR, 01/15/16, 01/26/16
Timeline
Sales and Key Account Manager
Modern Packaging (UK) LTD
05.2024 - Current
Marketing Officer (Exports)
UFLEX LTD
07.2019 - 06.2024
Apprenticeship/Trainee
UFLEX LTD
06.2017 - 06.2019
Master of Business Administration -
A.B.E.S-EC, Abdul Kalam Technical University
Bachelor of Business Administration -
I.M.S - Ghaziabad, Chaudhary Charan Singh University
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