Nikhitha Joseph
Leeds,West Yorkshire
Summary
Accomplished professional with extensive expertise in community programme implementation and staff development. Demonstrates exceptional leadership influence, time management proficiency, and problem-solving abilities. Adept at coordinating community resources and outreach initiatives, fostering strong relationships, and ensuring effective programme operations. Known for excellent interpersonal skills, empathetic approach, and active listening capabilities. Committed to safeguarding knowledge and case management while excelling in administrative duties. Career goal: to leverage communication skills and team player mentality to drive impactful community programmes.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Student counsellor
Medcity International Academy
Kollam,Kerala,India
05.2024 - 12.2025
- Expertly counsel students on international education pathways tailored to their profiles and academic aspirations
- Facilitate informed decision-making for students on university, college, and program selection
- Assist in crafting compelling student profiles, including SOPs, LORs, and resumes
- Offer strategic insights into career prospects aligned with students' chosen educational routes
- Drive business growth through targeted development strategies and marketing initiatives
- Engage in educational events to enhance industry knowledge and network
Public Relations Officer
Alsaz Hospital
Alappuzha,Kerala,India
06.2023 - 03.2024
- Supported advertising and marketing efforts with illustrative material and creative collateral
- Attended business, social and other functions to promote organisation
- Planned, developed and implemented robust PR strategies to manage brand reputation
- Promoted organisation as public representative at business, social and community functions.
- Connected with influential politicians and industry leaders to achieve PR goals.
- Increased public awareness by implementing effective PR strategies.
District Coordinator(Community Development)
Kerala Institute Of Local Administration
Thrissur,Kerala ,India
07.2019 - 10.2022
- Spearheaded RGSA(Rashtriya Gram Swaraj Abhiyan) initiatives to bolster institutional capacity in rural governance, ensuring responsiveness to community development needs
- Championed the use of technology in crafting participatory plans for effective resource allocation, driving sustainable local solutions aligned with SDGs
- Assisted in developing detailed project plans, resulting in clearer direction.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Supported integration of service users back into community life to maximise successful transition rate.
- Responded proactively to changing circumstances for optimised service user care.
- Partnered with external support networks to deliver holistic client care.
- Monitored service user progress, escalating concerns for swift resolution.
- Conducted thorough assessments of client socio-economic status which helped tailor more effective aid interventions.
- Promoted client well-being through effective case management, counselling and advocacy.
- Facilitated group therapy sessions, enhancing interpersonal skills amongst participants.
- Reviewed policy changes affecting social work practice whilst updating procedures accordingly.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
- Developed social policies for the promotion of societal equity and justice.
- Liaised with multi-disciplinary professionals and caregivers to foster access to medical care.
- Promoted local events to foster stronger community bonds.
Centre Coordinator(Youth work)
Prowins Agri System
Kollam
10.2016 - 10.2017
- Coordinated project meetings, documenting key action items and decisions
- Monitored processes and proposed recommendations for improvements
- Managed and prioritised varied and busy workload to meet deadlines
- Facilitated constructive communication between stakeholders for project clarity and alignment
- Planned and coordinated events and activities, maintaining seamless and efficient workflow
- Provided comprehensive support for youth personal development through mentoring and guidance.
- Attended regular training and supervision workshops for improved service user support.
- Supported youth workers in organising and carrying out classroom or outdoor activities.
- Signposted additional child and young adult services to build opportunities for growth.
- Developed strong rapport with youths by engaging in regular, open conversations.
- Built positive, productive client relationships for enhanced social support.
- Provided mental health support to service users, as well as signposting community resources and local charities.
Education
MASTER OF SOCIAL WORK - Community Development
PONDICHERRY UNIVERSITY
01.2014 - 01.2016
BACHELOR OF SOCIAL WORK - Social Work
RAJAGIRI COLLEGE OF SOCIAL SCIENCES
01.2011 - 01.2014
Skills
- Leadership influence
- Time management proficiency
- Community programme implementation
- Empathetic
- Problem-solving
- Excellent interpersonal skills
- Team player
- Administrative duties
- Active listening
- Staff development
- Community resource coordination
- Community outreach expert
- Programme operations
- Relationship-building
- Time-management
- Safeguarding knowledge
- Case Management
- Communication skills
Timeline
Student counsellor
Medcity International Academy
05.2024 - 12.2025
Public Relations Officer
Alsaz Hospital
06.2023 - 03.2024
District Coordinator(Community Development)
Kerala Institute Of Local Administration
07.2019 - 10.2022
Centre Coordinator(Youth work)
Prowins Agri System
10.2016 - 10.2017
MASTER OF SOCIAL WORK - Community Development
PONDICHERRY UNIVERSITY
01.2014 - 01.2016
BACHELOR OF SOCIAL WORK - Social Work
RAJAGIRI COLLEGE OF SOCIAL SCIENCES
01.2011 - 01.2014
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