Summary
Overview
Work History
Education
Skills
Personal Information
HOBBIES
Timeline
Generic

Nikhil Satish Reddy

London,Redbridge

Summary

Experienced Customer Service Representative with 5+ years in the industry. Skilled in resolving customer inquiries, providing product knowledge, and offering exceptional service.

Overview

8
8
years of professional experience

Work History

Sales Manager

South India Shopping Mall
Hyderabad
02.2021 - 06.2024
  • Managed team of 20 staff, driving performance with motivational strategies to exceed sales targets.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Implemented training programmes, improving team performance levels.
  • Managed key accounts, resulting in consistent revenue generation.

Customer assistant

DMART super market
Hyderabad
11.2016 - 11.2020
  • Stocked shelves regularly for easy access to products by customers.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Operated till systems smoothly, streamlining check-out process for customers.

Education

Masters - MSC Management

Coventry University
London
10.2024 -

BTECH - undefined

St. Marry Institute of College
03.2012 - 08.2016

Inter - undefined

Ideal Junior college
03.2010 - 03.2012

Skills

  • Communication
  • Customer Focus
  • Listening Skills
  • Teamwork
  • Customer Service
  • Problem Solving
  • Communication Skills
  • Interpersonal skills
  • Empathy
  • Flexibility
  • Patience
  • Time management
  • Attention to detail
  • Creativity

Personal Information

  • Date of birth: 09/11/94
  • Nationality: Indian

HOBBIES

  • Playing Volley Ball
  • Traveling

Timeline

Masters - MSC Management

Coventry University
10.2024 -

Sales Manager

South India Shopping Mall
02.2021 - 06.2024

Customer assistant

DMART super market
11.2016 - 11.2020

BTECH - undefined

St. Marry Institute of College
03.2012 - 08.2016

Inter - undefined

Ideal Junior college
03.2010 - 03.2012
Nikhil Satish Reddy