Nikhil Gupta

Oversaw BAU operations for 30+ Maersk terminals globally to ensure stable and secure network performance.

Led and resolved major incidents related to network and security infrastructure.

Configured and troubleshot LTE wireless infrastructure across multiple sites to enhance connectivity and reliability.

Configured Cisco 93180YC-FX3, C9500-48Y4C, and C93240YC-FX2 switches for optimal performance in network environments.

Configured and troubleshot VMware Log Insight for enhanced operational monitoring.

Analysed logs using Splunk and enforced security rules on edge firewalls to enhance network protection.

Collaborated with clients to analyse existing network architectures and devise comprehensive migration plans.

Developed and maintained comprehensive standard operating procedures (SOPs) for recurring technical services.

Delivered HLD/LLD design configuration and documentation for client network solutions to enhance operational efficiency.

Coordinated with clients and project managers to ensure seamless communication and achieve project successes.

Configured schemas and prepared BOQs for all client terminal locations to ensure comprehensive project documentation and accuracy.

Oversaw data centre management for Indian Navy infrastructure to ensure operational efficiency and security.

Executed IT infrastructure projects for Indian Navy, ensuring seamless integration and operational effectiveness.

Conducted pre-operations and network assessments for client engagements with BSNL and Indian Navy.

Configured and troubleshot Cisco ASA Firepower 4110/9300 systems to enhance network security.

Configured voice gateway SG350 and ISR 4431/K9 to enhance network performance and reliability.

Configured and troubleshot SIEM log collector to enhance security event monitoring.

Assisted in conducting vulnerability assessments across network systems.
Supported penetration testing efforts to identify security weaknesses.
Collaborated with teams to improve overall network security posture.

Monitor and assess network performance, ensuring optimal availability, utilisation, throughput, and latency.

Configured and monitored Cisco ASR 9010, 9006 routers, and 9300, 4500, 3750, and 3850 switches for optimal performance.

Operated Nexus N9K-C93180YC-FX switches to optimise data centre performance.

Document issues and implement effective solutions in the knowledge base to enhance user experience and operational efficiency.

Assisted in managing vendor relationships through effective product evaluation.
Supported price negotiation processes to ensure competitive rates.
Contributed to vendor management initiatives to enhance supplier performance.

Oversaw upkeep of network through proactive monitoring, performance tuning, and troubleshooting of network issues.

Spearhead all Asia Pacific location projects for networks and security.

Configured and troubleshot Cisco ASA, FTD, Palo Alto firewalls, and F5 LTM to enhance network security and performance.

Configured and troubleshot wireless infrastructure to ensure optimal network performance.

Spearheaded governance of firewall change requests to enhance security protocols.

Configured and monitored Cisco ASR routers 9300, 4500, 3750, and 3850 switches, Nexus 3000 and 5000 switches, wireless controllers 5508, Cisco Prime, ISE, Cisco Umbrella, DMVPN, MS Azure, and AMP.

Orchestrate planning and execution for installation, configuration, and testing of network equipment.

Assisted with inventory management tasks to ensure accurate stock levels.
Supported vendor management processes to maintain strong supplier relationships.
Negotiated costs effectively to manage operational and capital expenditures.
Encoded invoices accurately in finance tools to streamline billing processes.

Designed and configured Ramboll estate infrastructure with a focus on sustainability and efficiency.

Managed change and incidents through ServiceNow module, ensuring compliance with ITIL policies.

Monitored all network devices and utilisation through SolarWinds Orion and Secure CRT.

Oversaw day-to-day management of network and operational issues, ensuring adherence to ITIL processes.

Assisted in configuring and monitoring Cisco 7206 VXR, ISR, ASR routers, and 6504, 3750, and 3850 switches.
Supported operations of wireless controllers 5508.
Maintained functionality of Avocent 6016 and Cyclades equipment.

Spearhead installation, configuration, and troubleshooting of network and hardware problems.

Managed change and incidents through Remedy service request module, ensuring compliance with ITIL policies.

Monitored all network devices using SolarWinds Orion HPNA and analysed bandwidth reports through NetQoS.

Configured and monitored Cisco 5508 wireless controllers and Avocent 6016 Cyclades to ensure optimal network performance.

Managed day-to-day network and operational issues efficiently while ensuring timely resolution of end-user queries within SLA.

Managed successful completion of Deloitte Delhi office infrastructure implementation using three-tier architecture.

Document issues and implement solutions in the knowledge base to enhance user experience and accessibility.

Spearhead technical expertise and platform leadership in Cisco WAN, LAN, WLAN, VPN, and firewall technologies.

Configured, implemented, and troubleshot a diverse range of Cisco hardware, including routers, switches, and Radware AppDirector.

Managed service and security requirements of systems to ensure 99.999% uptime.

Supported business operations continuously throughout the year by providing on-site assistance as required.

Formulate tactical and strategic plans, standards, guidelines, and policies for network resources, guided by growth trends and available metrics.

Coordinated change planning and implemented formal change control processes to mitigate customer impact and ensure compliance with availability SLAs.

Coordinated as the single point of contact for ESIC, NIC, NTPC, ERNET, and CERTIN.