Nikhila Edunuri
London,India
Summary
Experienced professional with expertise in Opera PMS, Opera icloud, and the Opera Hotel Management System. Proficient in Microsoft Office and managing multiline telephone systems. Adept at leveraging technical skills to enhance operational efficiency within hospitality environments.
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Receptionist
Copthorne Tara hotel
London, United Kingdom
08.2024 - Current
- Managed over 50 customer calls per day, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Assisted with administrative tasks, improving overall functionality of the office.
Receptionist
Hilton
Paddington, united kingdom
02.2023 - 06.2023
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed over 60 customer calls per day', or "Increased sales by 10%"..
- Maintained an organised reception area for a professional business environment.
Web developer intern
University of East London
London, united kingdom
12.2023 - 07.2024
- Enhanced website functionality by developing user-friendly interfaces.
- Optimised loading times for improved user experience.
- Collaborated with design team to create visually appealing websites.
- Developed responsive web designs, ensuring compatibility across various devices.
Full Stack Software Developer
Atos
Chennai, India
10.2021 - 08.2024
- Developed full stack applications for improved user experience.
- Led software development team to deliver projects on time.
- Optimised code for increased application performance.
- Reduced software issues by implementing rigorous testing protocols.
Education
Master of Science - Computer Science
University of east london
United kingdom 09.2022 - 08.2024
Bachelor of Business Administration - Computer Science
TKR College of Engineering And Technology
India 06.2017 - 08.2021
Diploma of Higher Education - MPC
SR Junior College
India 07.2015 - 06.2017
Skills
- PMS
- Opera icloud
- Microsoft office
- Multiline telephone system
- Opera Hotel management System
Languages
English
Fluent
Hindi
Fluent
References
References available upon request.
Timeline
Receptionist
Copthorne Tara hotel
08.2024 - Current
Web developer intern
University of East London
12.2023 - 07.2024
Receptionist
Hilton
02.2023 - 06.2023
Master of Science - Computer Science
University of east london
09.2022 - 08.2024
Full Stack Software Developer
Atos
10.2021 - 08.2024
Bachelor of Business Administration - Computer Science
TKR College of Engineering And Technology
06.2017 - 08.2021
Diploma of Higher Education - MPC
SR Junior College
07.2015 - 06.2017
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