Nikhil Shanivendra
Barking,London
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of post-secondary education
Work history
Customer Support Manager
Ladbrokes Coral Pvt Ltd
London, England
- Built positive customer rapport through friendly, professional communication.
- Advised clients of products and services and sold additional offerings to increase sales numbers.
- Asked probing questions of clients to understand needs and identify actionable requirements.
- Used in-depth product understanding to answer customer questions knowledgeably.
Senior Consultant
Regalix India PVT LTD
- Interviewed staff to obtain personal observations and insights into existing procedural strengths and weaknesses.
- Conducted studies focused on analysing current strategies and evaluating feasibility and potential results of proposals.
- Helped organisations improve customer satisfaction and achieve measurable results.
Business Development Manager
Allreves Technologies
- Supported front-line sales teams with well-coordinated administrative operations.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Maintained ownership of sales pipeline, sourcing and developing new business opportunities to drive sales.
- Analysed sales reports to identify trends and update strategies.
Customer Support Manager
Brightway Communications
- Built positive customer rapport through friendly, professional communication.
- Reached out to established clients to follow up after sales and offer new products and services.
- Coordinated dispatching for field team completing installation, maintenance and repair work.
Education
Master of Business Administration - Business Administration
University of East London
London 01.2023 - 02.2024
Bachelor in Hotel Management and Catering Technology - undefined
Osmania University
01.2015 - 04.2018
Board of Secondary School - undefined
Hubli, Karnataka
01.2013 - 04.2015
Board of secondary school Ssc - undefined
GMS Hyderabad
01.2013 - undefined
Skills
- Leadership
- Team Player and can also work independently
- Planning and Organizing Skills
- Analytical ability to learn
- Attention to detail
- Proficiency in the use of Microsoft Word, Excel and PowerPoint
- Analysis and Regulatory Affairs
- Customer-focused
- Time management
- Adverse Event Reporting
- Ability to rapidly build relationships and set up trust
- Confident as well as determined
- Communication skills
- Team building
- Problem-solving
Custom
I hereby declare that all the details furnished above are true to the best of my knowledge and belief.
Timeline
Master of Business Administration - Business Administration
University of East London
01.2023 - 02.2024
Bachelor in Hotel Management and Catering Technology - undefined
Osmania University
01.2015 - 04.2018
Board of Secondary School - undefined
Hubli, Karnataka
01.2013 - 04.2015
Board of secondary school Ssc - undefined
GMS Hyderabad
01.2013 - undefined
Customer Support Manager
Ladbrokes Coral Pvt Ltd
Senior Consultant
Regalix India PVT LTD
Business Development Manager
Allreves Technologies
Customer Support Manager
Brightway Communications
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