NIKHIL KOTIKAR
Starbucks Coffee
Deptford,United Kingdom
Overview
Accomplished professional with expertise in team management and customer care, adept at training and developing staff to enhance performance. Proven skills in inventory control, cash handling, and record-keeping ensure efficient operations. Committed to fostering a motivated workforce through effective staff management and development strategies.
03+
Languages
05+
years of post-secondary education
10+
years of professional experience
Work history
2026.07 - Current2 Months
Shift supervisor
Starbucks Coffee | Ilford, United Kingdom
- Ensured adherence to health and safety regulations; maintained safe workplace conditions.
- Handled any emergencies or issues during shifts with professionalism and calmness.
- Carried out administrative tasks meticulously; kept accurate records of shift activities and incidents.
- Provided constructive feedback to employees, fostering professional growth and development.
- Coordinated staff training for improved service delivery.
- Managed shift operations whilst ensuring customer satisfaction.
- Implemented new operational guidelines resulting in improved workflow efficiency.
- Conducted regular inventory checks; ensured consistent stock levels.
- Maintained high cleanliness standards across all work areas; promoted hygienic practices amongst staff members.
2025.03 - 2026.071 Year 4 Months
Shift supervisor
Starbucks Coffee | canning town, United Kingdom
- Implemented new operational guidelines, resulting in improved workflow efficiency.
- Delegated tasks to staff members to ensure efficient shift operation.
- Resolved customer complaints promptly, leading to enhanced customer relations.
- Conducted regular inventory checks; ensured consistent stock levels.
- Handled any emergencies or issues during shifts with professionalism and calmness.
- Improved team cohesion by implementing effective communication strategies.
2022.10 - 2025.012 Years 3 Months
Shift Supervisor
TATA STARBUCKS PVT LTD | Bhosari Pune, Maharashtra
- Collaboration with Store Manager
- Supervising Shift Operations
- Team Management and Customer Service
- Product Quality and Presentation
- Cash Handling and Inventory Management
- Store Safety and Security
- Shift Reporting and Documentation
2019.06 - 2019.104 Months
Chef & F&B Service
LES FRERES IBARBOUR | Guethary
- Prepared meals for lunch and dining services with an average of 100 tables per day
- Collaborated with Head Chef in menu design and innovative recipes
- Prepared food for the G7 Summit 2019
- Achieved excellent remarks from all the Head Chefs, as well as the Sous Chef and the Executive Chef
- Determined ambience of restaurant that worked with menu
2016.04 - 2016.062 Months
Kitchen & Front office Intern
DOUBLE TREE BY HILTON PUNE | PUNE
- Good experience skills in Cutting & Chopping
- Maintained highly-satisfied levels of customer service, even during fast-paced moments
- Provided excellent customer service to all customers to increase restaurant satisfaction
- Receive customer orders via drive-thru or front counter, prepare menu items, and display a friendly attitude at all times
Skills
Education
Bachelor's | Hotel Management and Catering Technology
AISSMS | INDIA | 2017.08 - 2021.04
AISSMS - INDIA
2017.08 - 2021.04
Currently Pursuing
Master's | Hospitality Management
University of Essex | Colchester | 2025.01 - 2026.02
University of Essex - Colchester
2025.01 - 2026.02
Personal Information
- Date of birth: 1999-05-11
- Nationality: Indian
LANGUAGES
English - Upper intermediate (B2)
Marathi - Proficient (C2)
Hindi - Proficient (C2)
Accomplishments
- Recognized as "Quarter Partner of the Quarter – Q4" at Starbucks.
- Recognized as "Peak Period Champion" at Starbucks.
- Recognized as "Barista Pride Champion" at Starbucks.
- Selected as "Partner of the Month" multiple times at Starbucks.
- Contributed to food preparation for the prestigious G7 Summit 2019.
AWARDS
Quarter Partner of the Quarter, Peak Period Champion, Barista Pride Champion
Timeline
Shift supervisor
Starbucks Coffee
2026.07 - CurrentRead more
Shift supervisor
Starbucks Coffee
2025.03 - 2026.07Read more
University of Essex - Master's, Hospitality Management
2025.01 - 2026.02Read more
Shift Supervisor
TATA STARBUCKS PVT LTD
2022.10 - 2025.01Read more
Chef & F&B Service
LES FRERES IBARBOUR
2019.06 - 2019.10Read more
AISSMS - Bachelor's, Hotel Management and Catering Technology
2017.08 - 2021.04Read more
Kitchen & Front office Intern
DOUBLE TREE BY HILTON PUNE
2016.04 - 2016.06Read more