Nikhil George
Kannur
Summary
Seeking a challenging career in Cargo Logistics where I can prove my competence and impart my knowledge and Experience.
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
7
7
years of professional experience
Work History
Executive
Busybees Logistics Solutions Pvt. Ltd
Bangalore
07.2025 - Current
- Prepare daily/weekly operational reports and circulate updates to relevant stakeholder groups within timelines.
Senior Executive
Delhivery Ltd (M/s Spoton Logistics)
Bangalore
01.2022 - 07.2025
- Led a team of 40 members in managing end-to-end logistics and supply chain operations, ensuring efficient movement of goods from origin to destination.
- Oversaw daily team performance, set goals, monitored KPIs, and provided regular feedback and guidance to team members.
- Coordinated with cross-functional departments (operations, customer service, and warehousing) to streamline processes and resolve issues, ensuring timely delivery.
- Implemented process improvements, contributing to increase in operational efficiency and a reduction in delivery lead times.
- Managed shift schedules, optimized manpower allocation, and ensured the adherence to safety protocols and company policies.
- Provided training and mentorship to new recruits, fostering a culture of continuous improvement.
- Maintained and tracked delivery performance metrics, identifying areas for improvement and implementing corrective actions.
- Addressed escalated customer issues and ensured high levels of customer satisfaction through effective problem resolution.
- Achieved improvement in on-time delivery rates within months through effective team management and process optimization.
- Led the team in achieving 90% above contributing to an overall reduction in operational costs.
- Successfully managed high-volume seasonal peaks, ensuring smooth operations without compromising service quality or efficiency.
Supervisor
Reliance Retail Ltd
Bangalore
07.2021 - 12.2021
- Supervised quality control for returned products, ensuring compliance with company standards and minimizing defective returns.
- Led a team to inspect, test, and categorize returned items, ensuring accurate assessment and processing.
- Implemented and maintained strict quality checks, ensuring timely resolution of product issues and returns discrepancies.
- Collaborated with inventory and customer service teams to streamline return procedures and improve product quality.
- Analyzed return data and provided feedback to improve product offerings and reduce return rates.
- Trained and mentored staff, fostering a culture of quality and efficiency in returns processing.
Supervisor
Future Supply Chains Solutions Ltd
Bangalore
06.2019 - 07.2021
- Oversaw and monitored business associates, tracked prospective clients, and provided ongoing support to foster business development.
- Managed southern region deliveries, which were integral to the business, while also overseeing route vehicles, planning delivery schedules, and ensuring timely arrivals and dispatches.
- Conducted performance monitoring, cost analysis, and capacity utilization to optimize route efficiency and overall operational effectiveness.
Education
Bachelor's Degree - Commerce Computer Application
Devamatha Arts And Science Collage
04.2019
Skills
- Performance improvement
- Inventory Management
- MIS /Report
- Procedure implementation
- New vendor development
- Warehouse management
- MS office
- Problem-solving abilities
- Administration
- Customer Support
- Mail handling
Languages
English
Hindi
Kannada
Tamil
Malayalam
Custom Section
George Joseph
Disclaimer
I hereby declare that above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.
Personal Information
- Passport Date Of Issue: 2024-12-02
- Passport Expiry Date: 2034-12-01
Timeline
Executive
Busybees Logistics Solutions Pvt. Ltd
07.2025 - Current
Senior Executive
Delhivery Ltd (M/s Spoton Logistics)
01.2022 - 07.2025
Supervisor
Reliance Retail Ltd
07.2021 - 12.2021
Supervisor
Future Supply Chains Solutions Ltd
06.2019 - 07.2021
Bachelor's Degree - Commerce Computer Application
Devamatha Arts And Science Collage